Thumbnails missing in checkout

Thumbnails missing in checkout

Derek_Bradley
Excursionist
12 0 0

Created a new product listing, thumbnail for it doesn't show up in the checkout which makes it look like something is broken... images are showing up for other products that were already in the checkout... any ideas? I have tried on multiple browsers and on phone and also tried in private browsing mode... compared the product configuration with others on my store and cannot see any difference... See below...

 

Derek_Bradley_0-1721680415803.png

 

Replies 2 (2)

DitalTek
Shopify Partner
856 103 121

Hi,

Does your issue is solved?

If possible you can leave url of store here to help you check that issue.

- You can please Like and Accepted Solution if my suggestion helpful.
- And you want to hire developer Theme or App Shopify => Feel free to send me a DM or contact to us via Email | WhatsApp
- Website: ditaltek.com
Derek_Bradley
Excursionist
12 0 0

Issue went away after upgrading the thank you and order details pages to the new versions... however, since I don't have conversion tracking set up with the new pages yet, I reverted again to the old version for the time being, and the issue is still resolved... must be something with the move towards the upgraded thank you and order details pages... I'll move over to the newer versions soon once I've had time to configure and test my conversion tracking with them. Thanks for your reply VIEKIN.