Thumnails become inaccessible in PC version using Impulse Theme

TyAntoineD
New Member
1 0 0

In some PC version browsers ( up to date in Firefox and  Chrome), When we click to browse the thumbnails of pictures, the carat above the thumbails is misssing, and as  a customer clicks on all of the thumbnails, they move upwards, and once they are all clicked on, one cannot get back to the thumbnails, it;s the end of the line.

Impluse theme, enfemmestyle.com

Before clicking on thumbnails:

before  clicking on thumbnailsbefore clicking on thumbnails

 

After clicking on thumbnails, they all move up the screen and no way to get back to them to view pics again.

After clicking.. they all moved off the screen and no way to get them backAfter clicking.. they all moved off the screen and no way to get them back

Reply 1 (1)
Olivia
Shopify Staff
791 74 142

Hey, @TyAntoineD.

Welcome to Shopify Community.

Thank you for your question. As per your explanation, I was able to recreate this experience which means there is definitely something more going on.

For starters, have you made any code changes/edits to the theme file? To help walk you through possible scenarios and next steps on a resolution, please check out this detailed tutorial on finding issues

I look forward to your reply,

Olivia | Social Care @ Shopify 
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