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Translation issue with Dawn theme and Translate & Adapt

Translation issue with Dawn theme and Translate & Adapt

Antidotes
Shopify Partner
4 0 0

Hello guys i am having a huge issue!

 

i paid a Dev to work on my website now that the website is ready i translated the website from english to french.

everything worked fine except for the View product. 

When i switch to french language my view products in the Featured Products remains in English. Since i am using the Translate & Adapt App from shopify i contacted them for some guidance. After sometimes i got this answer from them.

 

If the developer handed this theme over to you and made custom modifications, you will need to reach out to them for assistance with the specific issue. However, if you believe they haven't made any changes to the theme they provided, you can simply obtain a licensed version from your admin panel.

 

The Dev is not answering and i am confused on what i should do. There is maybe a way to code this?

Any help suggestion is greatly appreciated. I am on Dawn Theme Version 13.01

 

Here is some pictures so you can better understand my issue.

issue.jpg

Replies 4 (4)

thirtycoders
Shopify Partner
135 21 27

Could you please share your website url? @Antidotes 

Thirtycoders || Shopify Partner
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Antidotes
Shopify Partner
4 0 0

There you go.

https://wortea.ca

Antidotes
Shopify Partner
4 0 0

no suggestions for me?

EagleHunted
Pathfinder
90 0 10

Hi @thirtycoders 

I am experiencing a recurring issue with the app when translating English to French and German. Despite my efforts to clear history and cache, the app Fails to update existing translations for descriptions and features. As a workaround, I have used Google Translate or ChatGpt translation and manually entered the translations into the product descriptions. However, this process is time-consuming and disrupts the product layout. I require a solution to resolve this issue promptly. 
Thank you for your assistance