Unable to create sub-bullets in rich text editor

gotchafounder · ‎04-30-2024

I'm not sure what Shopify updated recently, but you are now unable to indent bullet points AKA creating sub-bullet points within the rich text editor of a store product.

After discussing this with support, the only option now is to edit through HTML.

Is this really intentional? It's definitely new-ish, I updated over 400 products using the text editor just fine.

This is terrible user-experience. You can't even delete a bullet point using backspace, the whole formatting just seems broken.

Anyone else run into this? Or maybe can explain what positive benefit came out of the related update?

BSSCommerce-HDL · ‎05-03-2024

Hi @gotchafounder

Could you share the URL link of the page that has a problem on your site so I can check it for you?

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PremiumAudio · ‎04-18-2025

Yup seems absolutely crazy that shopify does not support it

Unable to create sub-bullets in rich text editor

Unable to create sub-bullets in rich text editor

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