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Re: upsell dont open cart drwer

upsell dont open cart drwer

slv1997
Excursionist
16 0 5

Hello,
When I go to a product page, at the bottom of the product images there’s a section called WORKS WELL WITH. There, when I click ADD on a product, it gets added to the cart.

The problem is that when I click ADD, the full cart page opens instead of the cart drawer, like it does for other items I add on the site.
This issue happens only in the WORKS WELL WITH section — only there the full cart page opens instead of the cart drawer.

I’m using the RELEASE theme and I downloaded an app from SECTION STORE called SS - Upsell #4.
My website is:
https://www.sleevesstudios.com/
You can see the issue on any product page.

What I want is for the cart drawer to open and show the added product.

I’d appreciate your help.

Replies 10 (10)

ProtoMan44
Shopify Partner
772 60 115

@slv1997 hey, thanks for posting here.
 Have you checked the SECTION STORE section or app setting related to adding to cart?

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slv1997
Excursionist
16 0 5

yes. there is no option to do it in the app settings

 

ProtoMan44
Shopify Partner
772 60 115

@slv1997 , can you please share the theme so that I can test it on my sandbox?

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slv1997
Excursionist
16 0 5

yes i know. do you have a way to fix it? 

lixonic
Shopify Partner
20 3 3

Better build a custom "Works Well With" upsell section using product metafields and theme code with full cart drawer support . Is that a paid app? 
custom upsell solutions are faster, fully customizable, and work better with your theme , no code bloat like apps

I build experiences powered by Shopify logic . ping me lixonic@gmail.com

namphan
Shopify Partner
2777 358 407

Hi @slv1997,

I checked and this section is not integrated with the default add to cart of the theme, so it will go to the cart page instead of showing the cart drawer.

This would be a complex request, and you would need to change its liquid code.

If you want, please send me the collaborator code in a private message, I will send you the invitation and check it.

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tim
Shopify Partner
4812 598 1733

It should be relatively easy to edit section code to make it "visible" to theme JS -- just 2 changes:

 

Screenshot 2025-07-02 at 11.01.43 PM.png

 

Unfortunately, hard to tell where exactly this needs to be done without seeing the existing code.

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lixonic
Shopify Partner
20 3 3

yep, this look good. but @slv1997 said there is no option inside app settings to make this change.

I build experiences powered by Shopify logic . ping me lixonic@gmail.com

Sayed_Safin
Shopify Partner
101 1 2

@slv1997  I have tried to check that section and most of them are paid. Did you already check is there any settings available or not to show in cart drawer? If not, then you can contact with their support to get assistance or hire an developer to fix that. Without proper investigation, it will not be possible to fix.
Thanks!

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PaulNewton
Shopify Partner
8031 688 1649

@slv1997 if it's an app and not actually part of the theme, apps often cannot support a cart drawer.

It's an advanced theme customization to do this properly without an app, or with an app that supports deeper integration in themes.

 

If you need an upsell customization that works properly then contact me for services.
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