We're moving the community! Starting July 7, the current community will be read-only for approx. 2 weeks. You can browse content, but posting will be temporarily unavailable. Learn more

Re: Variant model number/SKU not appearing in cart/checkout/receipt

Variant model number/SKU not appearing in cart/checkout/receipt

omegafaucet
Tourist
6 0 2

We have all the variants set up as "Finishes" with corresponding model numbers/SKUs however, we do not see the model number/SKU when an item is added to the cart, during checkout or on the receipt/invoice that goes to the customer.  The finish shows but not the model number.  Advice?

Replies 5 (5)

Liquid_xPert_SJ
Shopify Partner
1397 144 216

Hi@omegafaucet welcome to the Shopify Community,

 

Can you please share the store url so that i can look into it and get back to you?

 

Thanks

- If you need any technical assistance, feel free to send me a DM. You no longer have to search for answers without getting a response.
- Please don't forget to Like and Mark Solution to the post that helped you. Thanks!
- Your Shopify Solution Specialist For further discussion contact: Email ID- Liqud_3xPert_SJ OR Whatsapp
- Buy a Coffee for me to get more frequently help 🙂
- Hire Me to unlock the full potential of your e-commerce store Now 🙂- If you need any technical assistance, feel free to send me a DM. You no longer have to search for answers without getting a response.
- Please don't forget to Like and Mark Solution to the post that helped you. Thanks!
- Your Shopify Solution Specialist For further discussion contact: Email ID- Liqud_3xPert_SJ OR Whatsapp
- Buy a Coffee for me to get more frequently help 🙂
- Hire Me to unlock the full potential of your e-commerce store Now 🙂
- Need THEME UPDATES but have custom codes? No worries, for an affordable price.
omegafaucet
Tourist
6 0 2
omegafaucet
Tourist
6 0 2

I also noticed one of our variant/finishes/swatches isn't showing up on the collection page.  It shows on the product page but not the collection page.

Liquid_xPert_SJ
Shopify Partner
1397 144 216

@omegafaucet  ok let me check and get back to you ASAP.

- If you need any technical assistance, feel free to send me a DM. You no longer have to search for answers without getting a response.
- Please don't forget to Like and Mark Solution to the post that helped you. Thanks!
- Your Shopify Solution Specialist For further discussion contact: Email ID- Liqud_3xPert_SJ OR Whatsapp
- Buy a Coffee for me to get more frequently help 🙂
- Hire Me to unlock the full potential of your e-commerce store Now 🙂- If you need any technical assistance, feel free to send me a DM. You no longer have to search for answers without getting a response.
- Please don't forget to Like and Mark Solution to the post that helped you. Thanks!
- Your Shopify Solution Specialist For further discussion contact: Email ID- Liqud_3xPert_SJ OR Whatsapp
- Buy a Coffee for me to get more frequently help 🙂
- Hire Me to unlock the full potential of your e-commerce store Now 🙂
- Need THEME UPDATES but have custom codes? No worries, for an affordable price.
omegafaucet
Tourist
6 0 2

Hey, thank you!