Video Background not working on low-power mode on mobile device.

[SMorgan1]

I have been trying my best to find a solution, however it looks like this may just be how it is (at least from previously dated posts) - I'm hoping maybe there is a solution still! 

I have a video background on my homepage, which looks great on desktop and on a mobile device EXCEPT for when the mobile device has 'low power mode' switched on (which I personally always do).   Is there a way to still get this video to work, whether or not the viewer has 'low power mode' turned on on their device?  

OR as a workaround, is there a way to have the mobile-viewers see a photograph rather than the video? 
Any help would be greatly appreciated! 

[aBox_Agency]

Hey There,

Can you please share the Store URL, so better we look into it?

Thank you

[SMorgan1]

Hi Nayan, 
My store is yet to go live, and I have a password on it - is there a way I can show you without allowing the public to also view the website?

[SMorgan1]

As a workaround for anyone else - I've just realised, if you upload a cover photo within the Video Background section, that works for phones on low power mode.  So at least its not a blank space!  So desktop = video,  mobile device = video,  mobile device on low power mode = cover photo.  
The cover photo must be in a vertical orientation 3:4 or 650x890 px

Hope this helps someone else! 

[EcomGraduates]

Unfortunately, low power mode on mobile devices often disables background videos to save battery, and there isn't a direct way to override this behavior