Video in Media Gallery is Auto Muted

[mOONbOOTS]

Hello,

Can someone please help me with the video in media gallery on Dawn theme?

When I click on the video, it plays, but it's automatically muted.

I tested out the Prestige theme, and their videos in the media gallery play sound when you click on them.

Any help would be greatly appreciated.

[AnneLuo]

Hi, @mOONbOOTS 

Can you please share the store URL so that I can assist you?

[mOONbOOTS]

Is there no way to suggest how to do it without sharing my store URL?

[mOONbOOTS · Accepted solution]

Solved it myself.

Added " muted: false " to product-thumbnails.liquid:

{% comment %} added - muted: false {% endcomment %}
    <template>
      {%- liquid
        case media.media_type
          when 'external_video'
            assign video_class = 'js-' | append: media.host
            if media.host == 'youtube'
              echo media | external_video_url: autoplay: true, loop: loop, playlist: media.external_id | external_video_tag: class: video_class, loading: 'lazy'
            else
              echo media | external_video_url: autoplay: true, loop: loop | external_video_tag: class: video_class, loading: 'lazy'
            endif
          when 'video'
            echo media | media_tag: image_size: '2048x', autoplay: true, loop: loop, controls: true, preload: 'none', muted: false
          when 'model'
            echo media | media_tag: image_size: '2048x', toggleable: true
        endcase
      -%}
    </template>