Videos Too Bright

Zpalman96
New Member
2 0 2

Hi! I currently have the prestige theme. I have tried every type of editing possible but somehow our product videos turn out too bright. The preview looks fine but once they start playing the items get washed out. How can I fix this? I shoot the videos on my Iphone and upload directly. Our store URL is https://earthsnaturalart.com/collections/pyrite. Please help. 

KetanKumar
Shopify Partner
22476 2277 8365

@Zpalman96 

sorry for this issue bt your video already bright 

https://cdn.shopify.com/videos/c/vp/925800165bb6419fa8d1c7d825980e37/925800165bb6419fa8d1c7d825980e3...

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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Zpalman96
New Member
2 0 2

I found a solution. A wonderful Shopify support representative assisted me in figuring out the issue. Convert your videos if they are not showing up correctly. Especially if you are shooting on your iphone and uploading. Convert them to an MP4 before uploading. 

KetanKumar
Shopify Partner
22476 2277 8365

@Zpalman96 

Yes please 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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