Why is my website showing only a blank white screen?

MayaWasiah
Visitor
1 0 0

My website is blank white and i dont know why i think something went wrong with the coding. It wont load on any devices. Even to edit on my website, its blank. PLEAASEEE HELP

Reply 1 (1)

Moira
Shopify Staff
2041 223 326

Hey @MayaWasiah,

Which theme are you currently using? If you feel comfortable sharing your website URL here, I'd be happy to take a closer look.

I suggest clearing your browser cache and make sure you are operating on the latest version of Google Chrome. When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites:

Make sure your device(s) and browser(s) are up to date and see if this issue persists. If not, it is likely due to the theme code.

Let us know if that helps solve things or if you have some more details to share!

Moira | Social Care @ Shopify
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