Website Help

Solved
605cups
New Member
2 0 0

I am so discouraged and need help.
I am working on creating my website. I have items in my collections, but when I go to view my website, I cannot click on any of the collections to view the items.

 

605cups.com

605cups_0-1651152704620.png

 

Accepted Solution (1)

Accepted Solutions
Andrew
Shopify Staff
Shopify Staff
1360 143 253

This is an accepted solution.

Hi @605cups

When you created the collections, did you create automated collections or manual collections?

Automated collections are populated by products according to conditions that you configure, whereas you add products to manual collections manually.

Is it possible that you have duplicate collections, where some are automated and some are manual, and you simply linked the wrong collection type to your store?

If you could give me a little more context on your current collection setup, I'll be able to guide you further. And please do not feel discouraged, it's a learning curve and I'm here to help you!

Andrew | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Replies 2 (2)
Andrew
Shopify Staff
Shopify Staff
1360 143 253

This is an accepted solution.

Hi @605cups

When you created the collections, did you create automated collections or manual collections?

Automated collections are populated by products according to conditions that you configure, whereas you add products to manual collections manually.

Is it possible that you have duplicate collections, where some are automated and some are manual, and you simply linked the wrong collection type to your store?

If you could give me a little more context on your current collection setup, I'll be able to guide you further. And please do not feel discouraged, it's a learning curve and I'm here to help you!

Andrew | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

605cups
New Member
2 0 0

Thank you for the reply, Andrew! I went through the support and got it figured out! There was an issue with the theme. But i did realize also, I had some manual and some automated as well.