Solved

What's the best way to solve my online store issue?

Rizvan95
Tourist
6 0 1

9B4923B2-51FB-45D9-8D99-8F490C2745B1.jpeg

HELP PLEASE!!

Accepted Solution (1)
kaalTechGeeks
Shopify Partner
306 57 77

This is an accepted solution.

Hi @Rizvan95,
the issue is because of the app script coming from SEOAnt app for sticky cart. 
The extended html content you see at the bottom of the page is render after the app script is loaded. 
You can take the image for reference where you can clearly see that the highlighted html content is coming from the giraffly (SEOAnt app script).

Screenshot (4).png In order to fix this issue you can first delete all codes related to the SEOAnt app, and if you still wish to continue using the app then re-install it. 
If same issue still persist then do contact the app support team, they will surely help you fix this.

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Replies 7 (7)

kaalTechGeeks
Shopify Partner
306 57 77

Hey @Rizvan95
can you please share your store URL so that I can do a more research on why this issue is coming on your store. 
But just by looking at the image you shared I can say that either the CSS or scripting files are causing this problem. 
Thanks 

- If my answers saved you time and headaches, consider buying me a coffee!
- Check my profile: KaalTechGeeks | Reach out to me on my socials - Instagram | Skype | Mail
- Was my reply helpful? Click Like to let me know! & if your question was answered, Mark it as an Accepted Solution!
Rizvan95
Tourist
6 0 1

Here, please check
https://okeykids.store

kaalTechGeeks
Shopify Partner
306 57 77

This is an accepted solution.

Hi @Rizvan95,
the issue is because of the app script coming from SEOAnt app for sticky cart. 
The extended html content you see at the bottom of the page is render after the app script is loaded. 
You can take the image for reference where you can clearly see that the highlighted html content is coming from the giraffly (SEOAnt app script).

Screenshot (4).png In order to fix this issue you can first delete all codes related to the SEOAnt app, and if you still wish to continue using the app then re-install it. 
If same issue still persist then do contact the app support team, they will surely help you fix this.

- If my answers saved you time and headaches, consider buying me a coffee!
- Check my profile: KaalTechGeeks | Reach out to me on my socials - Instagram | Skype | Mail
- Was my reply helpful? Click Like to let me know! & if your question was answered, Mark it as an Accepted Solution!
Rizvan95
Tourist
6 0 1

Thank you, I removed it

 

MichaelThomas
Shopify Partner
23 2 8

Usually, whenever this happens, it's down to code being added in the header or footer of the theme's code and being incorrect or missing a closing. I would suggest rolling back your theme code to previous versions to see if it undoes this. 

 

You are also using Dawn, so Shopify support should be able to help you with this. Here is a step by step guide to rolling back theme code in your theme. 

 

 

Soon to be best friends
Rizvan95
Tourist
6 0 1

I looked, but nothing came out

SEOAnt-Zoey
Shopify Partner
14 0 0

Hi,

I'm very sorry for the unpleasant experience you had with our SEOAnt - Sticky Add To Cart.

I'm currently unable to access your website, https://okeykids.store,

SEOAntZoey_0-1715829309522.png

 

but based on the screenshot provided, the issue seems to be due to caching.

SEOAntZoey_1-1715829379940.png

 


You can try toggling the Sticky Add To Cart switch back on.

SEOAntZoey_3-1715829505386.png

 

 

Alternatively, you can directly contact our 24/7 real-time online customer support, and we'll assist you with resolving this issue.

Utilizing sticky add to cart functionality can enhance your website's conversion rates and expedite the checkout process.

Wishing you prosperity in your business.

SEOAnt is a leading Shopify-based growth solution provider that has helped over one million merchants achieve more by doing less, especially in terms of SEO efforts, image compression, broken link management, cart conversions, and customer trust & engagement building, etc.

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