Re: Where can I find the "How did you hear about us" page

Where can I find the "How did you hear about us" page

Thracian2
Tourist
12 0 0

Hello, we are using the Broadcast theme and we are trying to translate some parts of the website. Does anybody know where can I find the "How did you hear about us" page?

I want to change the options, see the screenshot below. Here is a link to the website: https://corellimg.it/pages/contatti

Untitled.png

 

Reply 1 (1)

Nia
Shopify Staff (Retired)
537 38 83

Hi, @!

The "How did you hear about us?" page isn't a native feature of the default Shopify form so I just wanted to gather a bit more context so we can get this sorted for you.

In order to edit anything on the native Contact Us page, you would need to :

  1. Click on Online Store > Pages.
  2. Navigate through to your page labeled "Contact Us Page"

This is the section you would usually edit for any other information outside of the "Name, Email and Message" fields.

Do you currently have any apps on your store that you currently use to edit this Contact Us form?

Once I get your response here, I'll go ahead and take a look into the app (if you're using one.)

I would also like to recommend looking into email segmentation to help you track how customers are finding your website. We have a great Shopify Blog here on 5 Ways to Use Email Segmentation. This is a great strategy to implement as it can help you direct email content more focussed to the specific customer segments as well as help turn your conversion rate.

Nia | Social Care @ Shopify 
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