Why am I getting an 'Add a Collection' error with no page loading?

[JustGenevieve]

While navigating and attempting to create a Collection, this is the page that loads. Help.

 

  

[PaulNewton]

Make sure the collection exists/active for the store.

Try creating another collection and testing.

Try in another browser and or clear the cache of your current one.

If none of that works contact support.

[ZenoPageBuilder]

Hello @JustGenevieve 👋

I think it was just a temporary issue. Please try again later and it should works.

[PageFly-Richard]

Hi @JustGenevieve 

This is Richard from PageFly - Shopify Page Builder App, I’d like to suggest this idea:
You should check the cache and clean it to solve this problem

Hope you find my answer helpful!
Best regards,
Richard | PageFly