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Why aren't images displaying on my device for my Product page?

Solved

Why aren't images displaying on my device for my Product page?

Bowtie
Tourist
3 0 0

Hi there!

Our product images on all our product pages are not showing for some reason. The homepage and collection pages are showing perfectly but when we click on the product, the information loads on the product page but not the product images.

Grateful for any help, thank you! 

 

This is my URL shop:

https://bowtienailbox.com/

Bowtie_0-1737435626547.png

Accepted Solution (1)

Vinsinfo
Shopify Partner
491 167 173

This is an accepted solution.

@Bowtie It is because the images are hidden with CSS, we need to remove it to make visible. Please follow below steps to make visible the images in PDP page. Let us know whether it is helpful for you.

 

1. Go to "Online Store" -> "Themes".
2. Click the action button from the current theme and select "Edit code".
3. Search file like base.css or bee-base.css and find the below code and remove it from the file.
Code to remove:
.bee-carousel__nav-item.is--media-hide, .bee-product__media-item.is--media-hide {
  display: none;
}

4. Result will be like,

Vinsinfo_1-1737438687068.png

 

 

Please provide your support by click "Like" and "Accepted" if our solution works for you. Thanks for your support.

Please reach out to bizdev@vinsinfo.com for any enquires related to Shopify.
Our Services: Custom Theme Development, Theme Customization, Custom Feature Implementation, Data Migration, Custom APP Development, Website Optimization and Google Merchant Center Support

View solution in original post

Replies 6 (6)

Vinsinfo
Shopify Partner
491 167 173

This is an accepted solution.

@Bowtie It is because the images are hidden with CSS, we need to remove it to make visible. Please follow below steps to make visible the images in PDP page. Let us know whether it is helpful for you.

 

1. Go to "Online Store" -> "Themes".
2. Click the action button from the current theme and select "Edit code".
3. Search file like base.css or bee-base.css and find the below code and remove it from the file.
Code to remove:
.bee-carousel__nav-item.is--media-hide, .bee-product__media-item.is--media-hide {
  display: none;
}

4. Result will be like,

Vinsinfo_1-1737438687068.png

 

 

Please provide your support by click "Like" and "Accepted" if our solution works for you. Thanks for your support.

Please reach out to bizdev@vinsinfo.com for any enquires related to Shopify.
Our Services: Custom Theme Development, Theme Customization, Custom Feature Implementation, Data Migration, Custom APP Development, Website Optimization and Google Merchant Center Support
Bowtie
Tourist
3 0 0

Thank you for helping. It's working but I've a new trouble when image is showed up. 
Can you know how to solve this. 

Bowtie_0-1737439163436.png

 

GTLOfficial
Shopify Partner
881 182 192

Go to online store ----> themes ----> actions ----> edit code ---->bee-base.css
add this code at the end of the file and save.

.bee-g-0 {
--ts-gutter-y: 1.5rem !important;
}

result
169.png

If this was helpful, hit the like button and accept the solution.
Thanks

- Buy me a Pizza
- If helpful then please Like and Accept Solution.
- Want to modify or custom changes or bug fix on the store Hire me. GTL web solutions
- Want Complete Storefront: Send an email ⇨- Email: info@gtlofficial.com - Skype: ritesh_27dh
Bowtie
Tourist
3 0 0

Thank you for your help. I don't want to display all the images in the carousel. In the right column, I only want to show one image at a time from the left column. When I select an image in the left column, it should appear in the right column. 

Vinsinfo
Shopify Partner
491 167 173

@BowtieIt seems that some code changes were made regarding the product image display. To resolve this, we'll need to review your theme's code. If you're comfortable with it, could you please provide access to your store so we can investigate and fix the issue for you?

Please reach out to bizdev@vinsinfo.com for any enquires related to Shopify.
Our Services: Custom Theme Development, Theme Customization, Custom Feature Implementation, Data Migration, Custom APP Development, Website Optimization and Google Merchant Center Support

GTLOfficial
Shopify Partner
881 182 192

Hello @Bowtie 
Go to online store ----> themes ----> actions ----> edit code ---->bee-base.css
add this code at the end of the file and save.

.bee-product__media-item.is--media-hide {
display: block !important;
}

result
168.png

If this was helpful, hit the like button and accept the solution.
Thanks

- Buy me a Pizza
- If helpful then please Like and Accept Solution.
- Want to modify or custom changes or bug fix on the store Hire me. GTL web solutions
- Want Complete Storefront: Send an email ⇨- Email: info@gtlofficial.com - Skype: ritesh_27dh