Why aren't my Dawn theme sections appearing on the live site?

Why aren't my Dawn theme sections appearing on the live site?

Sáasilichil
Shopify Partner
11 0 2

New to Shopify and working on some site edits for a client. I have made some section changes to the homepage and they are showing fine in the editor but are not showing on the live site. The website is www.fifthandfrankie.com

 

Any insight much appreciated. 

 

Thanks! 

Replies 11 (11)

Farouk-dev
Shopify Partner
146 24 28

Which section have you made changes to? 

Which page and area exactly?

 

If this message was helpful, please mark it as a solution and give it a thumbs up. For more theme customisations, just send me an email at kadduf6@gmail.com
Sáasilichil
Shopify Partner
11 0 2

I'm having issues on the homepage. I added a featured collection of products and an image banner with text and button. Both show it the editor but not on the live site even though I had saved the changes and am not having issues with the other items I added or changed. 

 

Fifth and Frankie Image.pngFifth and Frankie Products.png

 

these are what the sections look like in the editor.

Farouk-dev
Shopify Partner
146 24 28

Yeah I see how frustrating that could be. 
Looking at your Homepage, I can see you have 3 sections(featured collection missing😞

  1. Image banner Section
  2. Multi-column section
  3. 'Additional information' section

 

So many things could have gone wrong but here a couple of suggestions:

  • First ensure that your sections aren't disabled
    Screenshot 2024-01-23 at 3.21.07 PM.png
  • Clear browser cache
  • Disable newly installed apps and save
  • Try update your theme to latest dawn version

 

Hard to tell without looking at your dashboard but hope this helps.

 

If this message was helpful, please mark it as a solution and give it a thumbs up. For more theme customisations, just send me an email at kadduf6@gmail.com
Sáasilichil
Shopify Partner
11 0 2

Hmm, thanks for your replies. I had already tried clearing my cache and updating the dawn version neither step did anything. I also do not have any sections disabled. It's so strange.. I did add an instagram feed app so maybe I need to try and remove that to see. But here in an image of my dashboard if that does anything to help? 

 

Fifth and Frankie Dashboard.png

Ness3
Visitor
1 0 0

I'm having similar issues. Did you figure out a solution?

Sáasilichil
Shopify Partner
11 0 2

Unfortunately the only thing that worked was starting over with a whole new dawn template in the latest version. Luckily the site I was working on was pretty easy to redo but it is for sure more time consuming. Best of luck with your project! 

Wayne2OD
Shopify Partner
5 0 1

Has anyone found a solution to this besides rebuilding my site. 

ThomKnepper
Shopify Partner
196 30 71

Hi there, 

 

I'm currently experiencing similar issues with the product page templates as well as metaobject templates not being saved properly when being assigned to an object. I've already chatted with some staff about this and shared them example videos. 

Best wishes,
Thom Knepper - Athom.Agency
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Sáasilichil
Shopify Partner
11 0 2

Were you able to sort out a solution with the staff?

ThomKnepper
Shopify Partner
196 30 71
Hi,

Currently working with staff to see what is going on.
Best wishes,
Thom Knepper - Athom.Agency
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- Was your question answered? Awesome! Please Mark it as an Accepted Solution
Sáasilichil
Shopify Partner
11 0 2

What is it that you need help with?