Why aren't my navigation menu changes reflecting on my website?

[floraj74]

Hi there,

I removed a category from the main menu so that the categories can show up on the top right corner of the home page vs in a drop down menu on the left.

In my admin panel, the changes have been done and the category doesn't show up anymore. However, the website doesn't reflect these changes and the category that I deleted still shows up (so the menu is still a drop down instead of showing up on the top right).

Thanks for your help

[KetanKumar]

Thanks, @floraj74 

Please share your site URL,
So I will check and provide a solution here.

[floraj74]

thejobos.com

Thanks for your help!

[KetanKumar]

@floraj74 

Thanks for URL

can you please explain what do you want exactly 

possible to provide video or screenshot 

[floraj74]

1. This was how the menu originally looked like (categories show on the top right of the page):

2. I then tried adding a category and the menu changed to drop-down form like this:

3. I don't like this menu so I removed the category again (the "designers" category). Now, the designers category doesn't show up on my Admin panel, yet the website has not taken into account this change. It still shows "Designers" when this category has been deleted on the backend.

I would like to go back to the original design (the screenshot showed in point 1, ie. showing the categories on the top right)

Thanks so much for your help! 

[floraj74]

Looks like the change is now done -- it just took a long time (a few hours) to update. Thanks for your help

[JCB2]

Dear Shopify: waiting hours is NOT a solution. Navigation changes are again not taking effect in a reasonable timeframe. Shopify users need to be able to get on with their work.

[KetanKumar]

@JCB2 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

[Ilonidesigns202]

Hallo, I'm experiencing the same issue as. I have made changes 2 days ago. 

Please help. 

Kind regards, 

Madri 

[KetanKumar]

@Ilonidesigns202 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

[sincered]

I am having the same problem. I added new menu yesterday and they are still not showing.

https://www.sincerelybemore.com/

[Limamommigoose]

I’m having the same issue. The changes are not showing up on the website that I made to the menu yesterday. Www.ooyoot.com

Please help

[KetanKumar]

@Limamommigoose 
oh sorry for that issue 

bt i can't see your store 

[Rishab]

PLease help i have the same problem 

https://leadinglady.in/ 

Thank you!

[KetanKumar]

@Rishab 

oh sorry for that issue can you please share issue image or video?

[Liz2024]

I cannot make the menus show up on my homepage.

www.mycomfortbags.com

[Liz2024]

This what I created and they do not show up on my homepage

[KetanKumar]

@Liz2024 

oh sorry for that

can you please check your theme customization header setting choose menu as you like

[stingraydigital]

I have a similar problem to this. I have created a new menu on my store, updated it in shopify but the navigation is not updating. 

website is summerfieldandscott.co.uk

The one called New Main Menu is the old one that still shows, but you can see I have changed the menu to New Main Menu 2024. Have tried clearing cache etc but nothing works.

[KetanKumar]

@stingraydigital yes just open theme customization header section then  select you new menu

[stingraydigital]

I have done this. It updates on the screen but when I hit save it reverts back to the old one. I can't make it update. 

[KetanKumar]

@stingraydigital 

yes current theme to current menu

[stingraydigital]

can you explain what you mean please? 

[KetanKumar]

can you  please add me staff account