Why aren't out of stock variants showing on my live page?

Why aren't out of stock variants showing on my live page?

tuckerfromsx
Visitor
3 0 1

Hello. In my store preview, it shows that when I select an out of stock variant, it shows unavailable. But when I go to my real live page, it doesn't even give the OOS options on the dropdown menu. I need them there so people can sign-up for email restock notifications, how do I fix this? Site: https://www.supercrossbmx.com/

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Reply 1 (1)

PaulNewton
Shopify Partner
6921 623 1461

Hello @tuckerfromsx , In the theme your working on check if there is a setting to display unavailable variants. 

 

Then check in a fresh theme install if this is default theme behavior or based on a setting.

If the behavior is not present in a fresh theme install then theme with the issue is bugged or had it's code changed in a way that it behaves different when viewed in the designer.

If the bugged behavior is present in a fresh theme install you may need to contact the theme developers to report the bug.

 

Also if you have any apps involved that do things on the frontend based on inventory disable them and check the behavior again.

 

Beyond that if you've ruled out apps, or customizations, or the themes developers are unable to help you'll need the theme debugged and fixed.

 

 

If you need theme support you can contact me via the info in my signature, please provide context: forum posts, store url, theme name, and other details like recent app installs any customizations done, etc.

 

Goodluck.

Contact paull.newton+shopifyforum@gmail.com for the solutions you need


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