Why can't I see my new product on all browsers?

Why can't I see my new product on all browsers?

ElleD
Shopify Partner
3 0 0

Hello,


We have created a new product, activated and assigned the correct sales channel.
I can see the product online on mobile and on desktop via Google Chrome but not on Safari.

I've cleared the cache, restarted my computer and all but I still can't fix the bug.
Has this happened to anyone else? Any idea how to fix this?

Thank you!Screenshot 2024-04-26 at 12.41.41.jpegScreenshot 2024-04-26 at 12.41.25.jpeg


 

 

 

Replies 3 (3)

Sweet_Savior_3
Shopify Partner
1335 102 138

Hello 

 

please send the product URL.So i can check with it.

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ElleD
Shopify Partner
3 0 0



<meta charset="UTF-8" />





ElleD
Shopify Partner
3 0 0

Hello,

 

Here is the link:
https://www.thekarry.london/collections/all

Thank you