Why do I show Errors From Monorail Edge, Shopify checkout ?

yourfiredshopfy
Not applicable
1 0 0

I have spoken to Shopify 4 times in over a month regarding issues logged on my server specificaly from MONORAIL_EDGE 404 errors logged onto my console.  

  I am hoping someone from SHOPIFY can figure out what is going on.. !!! 

I have cleared the cache on Chrome 

I have reset Chrome 

I have switched to a DIfferent theme all together.. Just to test the issues..  

I have  jumped through every hoop I can with shopify, and now I'd like answers as to what's causing these issues ? Simple answers don't come easy to these people..  

QUESTION: WHAT ARE THESE ERRORS? 

QUESTION: WHAT CAN BE DONE ABOUT THESE ERRORS? 

QUESTION: WHO IS RESPONSIBLE FOR FIXING THESE ERRORS? 

 

 

Here are the errors.. 

Failed to load resource: the server responded with a status of 400 (Bad Request)
Failed to load resource: the server responded with a status of 400 (Bad Request)
Failed to load resource: the server responded with a status of 400 (Bad Request)
Failed to load resource: the server responded with a status of 400 (Bad Request)
Error: Error producing to the Monorail Edge. Response received: {"status":400,"message":"Invalid agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4590.2 Safari/537.36 Chrome-Lighthouse"} at y.produce (https://cdn.shopify.com/shopifycloud/arrive-server/vite/assets/monorail-edge-producer-08cd7adf.js:1:3725)
Error: Error producing to the Monorail Edge. Response received: {"status":400,"message":"Invalid agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4590.2 Safari/537.36 Chrome-Lighthouse"} at w.produce (https://mattressxperts.biz/cdn/shopifycloud/payment-sheet/assets/latest/spb.en.js:2:3802)
Error: Error producing to the Monorail Edge. Response received: {"status":400,"message":"Invalid agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4590.2 Safari/537.36 Chrome-Lighthouse"} at w.produce (https://mattressxperts.biz/cdn/shopifycloud/payment-sheet/assets/latest/spb.en.js:2:3802)

 Screenshot 2024-05-01 at 10.18.21 PM.pngScreenshot 2024-05-01 at 10.18.33 PM.png

Reply 1 (1)

tim
Shopify Expert
3466 280 1286

These are internal errors for Shopify tracking.

This code is theme-independent, you do not have control over it.

 

This is does not mean something wrong with your store -- Shopify may track it's internal things happening in your store, for example, how to better show "Shop Pay in 4" buttons and so on.

 

Again -- these errors are not your base shop functionality, it's some internal tracking Shopify uses to improve the system. 

Because Shopify is a huge company I can imagine a situation like Team A is implementing a feature which includes reporting new events to the system-wide tracker. At the same time, team B, working on event tracking has not implemented this particular type of even yet.

 

I'd say that it is safe to ignore them.

 

 

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