Why do I show Errors From Monorail Edge, Shopify checkout ?

Why do I show Errors From Monorail Edge, Shopify checkout ?

yourfiredshopfy
Not applicable
1 0 0

I have spoken to Shopify 4 times in over a month regarding issues logged on my server specificaly from MONORAIL_EDGE 404 errors logged onto my console.  

  I am hoping someone from SHOPIFY can figure out what is going on.. !!! 

I have cleared the cache on Chrome 

I have reset Chrome 

I have switched to a DIfferent theme all together.. Just to test the issues..  

I have  jumped through every hoop I can with shopify, and now I'd like answers as to what's causing these issues ? Simple answers don't come easy to these people..  

QUESTION: WHAT ARE THESE ERRORS? 

QUESTION: WHAT CAN BE DONE ABOUT THESE ERRORS? 

QUESTION: WHO IS RESPONSIBLE FOR FIXING THESE ERRORS? 

 

 

Here are the errors.. 

Failed to load resource: the server responded with a status of 400 (Bad Request)
Failed to load resource: the server responded with a status of 400 (Bad Request)
Failed to load resource: the server responded with a status of 400 (Bad Request)
Failed to load resource: the server responded with a status of 400 (Bad Request)
Error: Error producing to the Monorail Edge. Response received: {"status":400,"message":"Invalid agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4590.2 Safari/537.36 Chrome-Lighthouse"} at y.produce (https://cdn.shopify.com/shopifycloud/arrive-server/vite/assets/monorail-edge-producer-08cd7adf.js:1:3725)
Error: Error producing to the Monorail Edge. Response received: {"status":400,"message":"Invalid agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4590.2 Safari/537.36 Chrome-Lighthouse"} at w.produce (https://mattressxperts.biz/cdn/shopifycloud/payment-sheet/assets/latest/spb.en.js:2:3802)
Error: Error producing to the Monorail Edge. Response received: {"status":400,"message":"Invalid agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4590.2 Safari/537.36 Chrome-Lighthouse"} at w.produce (https://mattressxperts.biz/cdn/shopifycloud/payment-sheet/assets/latest/spb.en.js:2:3802)

 Screenshot 2024-05-01 at 10.18.21 PM.pngScreenshot 2024-05-01 at 10.18.33 PM.png

Reply 1 (1)

tim
Shopify Partner
3959 407 1466

These are internal errors for Shopify tracking.

This code is theme-independent, you do not have control over it.

 

This is does not mean something wrong with your store -- Shopify may track it's internal things happening in your store, for example, how to better show "Shop Pay in 4" buttons and so on.

 

Again -- these errors are not your base shop functionality, it's some internal tracking Shopify uses to improve the system. 

Because Shopify is a huge company I can imagine a situation like Team A is implementing a feature which includes reporting new events to the system-wide tracker. At the same time, team B, working on event tracking has not implemented this particular type of even yet.

 

I'd say that it is safe to ignore them.

 

 

If my post is helpful, consider liking it -- it will help others with similar problem to find a solution.
I can be reached via e-mail tairli@yahoo.com