Why does clicking 'view all orders' show everyone's orders?

Why does clicking 'view all orders' show everyone's orders?

2 0 3

System error?
When clicking on a customer and then selecting "view all orders", the system is sending us back to everyone's orders.  Is this being fixed?

Replies 3 (3)

3 0 1

Seconded, the orders search function is also currently useless 

Shopify Staff
1511 169 262

Hi, @dbelaga and @Tom_Winspear.


Thanks for reaching out about this.


We've received multiple reports of merchants not being able to search for orders within the Shopify admin. Some merchants who try to search for an order won't currently see any results on their end. On top of this, when a customer's order is clicked via the customer profile, this will display all orders on the store rather than the customer's own orders.


Our developers are aware of this issue and are currently working on a fix. The Shopify Status page has been updated to reflect this issue, and you can keep an eye out on it for any further updates. Thanks and we appreciate your continued patience here!

Kimi | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

New Member
7 0 0

Hi, this is now happening to us as well. is this going to be fixed?