Re: Please help!

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Why does 'No Products Found' show on my Dawn theme apparel page?

WordAuthority
Visitor
2 0 1

I am using the Dawn theme. When I click on the "apparel" page of my site it says "No Products Found  Use fewer filters or remove all" but no filters are assigned. I have also removed all the tags that I can find. I can't seem to get it to work! If I click on "Remove All" then my products populate. What am I missing?

Accepted Solution (1)

Shay
Shopify Staff
3110 473 649

This is an accepted solution.

Hi @WordAuthority 

 

I'd be happy to help you with this! Most likely when you setup the link to that collection in your navigation you added filters using tags to the link itself. If you head back to Online Store > Navigation and edit the collection link to remove those tags this should correct the problem.

 

31-33-29794-48733

Shay | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Replies 2 (2)

Shay
Shopify Staff
3110 473 649

This is an accepted solution.

Hi @WordAuthority 

 

I'd be happy to help you with this! Most likely when you setup the link to that collection in your navigation you added filters using tags to the link itself. If you head back to Online Store > Navigation and edit the collection link to remove those tags this should correct the problem.

 

31-33-29794-48733

Shay | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

WordAuthority
Visitor
2 0 1

Thank you! I swear I had done that same step 15 times but it never worked. It did this time though! Thank you, thank you, thank you!