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Why is my debut drop down menu not responding?

Solved

Why is my debut drop down menu not responding?

Tracy_Dennis
Excursionist
20 2 5

Hi, I have drop down menus setup under the "shop" menu in my shops main menu.  When I clicked on "Shop" all the drop downs used to show up, now suddenly I get no response when I click on "Shop".

Thanks to anyone who can help

Accepted Solutions (2)
diego_ezfy
Shopify Partner
2969 571 917

This is an accepted solution.

Do this to fix it in 20 seconds:

1. In your Shopify Admin go to: online store > themes > actions > edit code
2. Find Asset > theme.js
3. Scroll down to the line 8880
4. Delete this line that you see on the image and save.

diego_ezfy_0-1609745740374.png


Let me know if it works.

View solution in original post

Tracy_Dennis
Excursionist
20 2 5

This is an accepted solution.

Yes!!!!!  What happened??  Thank you so much!

View solution in original post

Replies 14 (14)

diego_ezfy
Shopify Partner
2969 571 917

Hello,

Please share:
- your store URL;
- page URL with the issue you mention;
- storefront password (if your store has one).

Kind regards,
Diego

Tracy_Dennis
Excursionist
20 2 5
diego_ezfy
Shopify Partner
2969 571 917

This is an accepted solution.

Do this to fix it in 20 seconds:

1. In your Shopify Admin go to: online store > themes > actions > edit code
2. Find Asset > theme.js
3. Scroll down to the line 8880
4. Delete this line that you see on the image and save.

diego_ezfy_0-1609745740374.png


Let me know if it works.

Tracy_Dennis
Excursionist
20 2 5

This is an accepted solution.

Yes!!!!!  What happened??  Thank you so much!

diego_ezfy
Shopify Partner
2969 571 917

Someone inserted liquid code instead of Javascript making your theme break.

You're welcome!

By the way, since you're using the Debut theme, I have a few tutorials that can improve your store. They are free and take like 30 seconds to implement:

1. Enable swiping to product page images (improves UX and maximize potential of conversions);
2. Add a sticky navigation bar, sticky announcement bar and control font size for navbar text.

Also please don't forget to click on "Accept as Solution" below my answer to help other people in the community.

Kind regards,
Diego

femformapparel
Tourist
10 0 0

@diego_ezfy , I am having a similar issue. Could you please help me?

I edited my code last night to remove text from my collection images, and afterward my dropdown and header menu became unresponsive. My header logo is also invisible now. I don't want to revert my code due to it solving my collection text issue. 

 

my url is: https://www.shopfemform.com

tmod
Excursionist
11 0 2

I'm having the same issue (using Debut) but with my footer menus, I created the menus but they are not showing up when I view the store. 

topprivateunive
Visitor
1 0 0

hello debut my website drop down  menu not working  https://hersheinbox.com/ this is my website link 

ocnuk
New Member
14 0 0

Hi,

I seem to be having the same issue as above.

Please could you help? My product drop downs are working. but when i click product, nothing happens.

 

This is my site, www.oncloudnineuk.co.uk

 

Thank you!

Sebass121
New Member
4 0 0

I have the same problem but not this line! 

 

Can you please help me

 

https://www.btyc.com.au/

778
Visitor
2 0 0

Hi, I'm having the same problem on my theme, thewhitemall.com.au. 

sagittariuscode
Visitor
1 0 0

My Drop Down menu is not showing. Not even the Drop Down Icon is appearing.

screencapture-admin-shopify-store-laserlab-shop-menus-247698260279-2024-03-18-09_34_28.png

 

Screenshot 2024-03-18 094137.png

 

Please help me out.

https://laserlab.fr/

 

 

Asset > theme.js does not exist.

Nath_ida
Tourist
5 0 1

Hello Diego, 
I have the same issue as original post. But when i got to line 8880 there is nothing like the line you mentionned. (see picture)
My website URL is https://lechapeaumagique.com/

Thank you for your help !

line8880.png

Sivaan
Excursionist
23 0 2

Hi Diego, this has just happened to my store, not sure whats causing it. Are you able to help?
Its the nested menus at the top of homepage.

Thank you so much!

https://www.houseofmatilda.com/