Why is my password page email signup not functioning correctly?

[anchorsawayco]

Hello! 

I have recently edited my password page and I have the email signup button available but when I had family members test it with their own emails they are not showing up in my customers or email subscribers list. How do i fix this? 

[KetanKumar]

@anchorsawayco 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

[servize]

I am having the exact same problem with my password page email subscription not adding the emails to my customer list even though it works completely fine on windows. Would you please help me find the solution also?

[noelleor]

same issue 

[KetanKumar]

@noelleor 

Thank you for reaching out and posting this question!
Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

[noelleor]

The url is iroliving.co.uk

[KetanKumar]

@noelleor 

Thanks for quickly details i have check its work as well see attached 

[noelleor]

The problem is that the emails don’t go anywhere: they don’t get saved 

[KetanKumar]

its collect on your email 

[LongRide]

Hi , its not in my emails neither. I have the same problems. Thats tha url https://longridebrand.myshopify.com/

THanks

[Lapatocarr]

Same problem here! Please help?

ticasurf-usa.myshopify.com

[Darkoski]

I'm having the same problem. It works with some emails and does not work with others. Put the email and click the arrow and the screen just flashes and it is not added to customers. Please advise ASAP. Thanks

https://shop.darkoski.com/password

[SammySolca]

Www.dopebydefaultgh.com

[KetanKumar]

@SammySolca oh sorry for any issue but i have test its working perfect see attachment