Why is my password page email signup not functioning correctly?

anchorsawayco
Visitor
1 0 1

Hello! 

I have recently edited my password page and I have the email signup button available but when I had family members test it with their own emails they are not showing up in my customers or email subscribers list. How do i fix this? 

Replies 10 (10)

KetanKumar
Shopify Partner
36855 3637 11980

@anchorsawayco 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
servize
Visitor
1 0 0

I am having the exact same problem with my password page email subscription not adding the emails to my customer list even though it works completely fine on windows. Would you please help me find the solution also?

noelleor
Tourist
3 0 3

same issue 

KetanKumar
Shopify Partner
36855 3637 11980

@noelleor 

Thank you for reaching out and posting this question!
Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
noelleor
Tourist
3 0 3
The url is iroliving.co.uk
KetanKumar
Shopify Partner
36855 3637 11980

@noelleor 

Thanks for quickly details i have check its work as well see attached 

KetanKumar_0-1706693991257.png

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
noelleor
Tourist
3 0 3

The problem is that the emails don’t go anywhere: they don’t get saved 

KetanKumar
Shopify Partner
36855 3637 11980

its collect on your email 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
LongRide
Visitor
1 0 0

Hi , its not in my emails neither. I have the same problems. Thats tha url https://longridebrand.myshopify.com/

THanks

Lapatocarr
Visitor
1 0 0

Same problem here! Please help?

 

ticasurf-usa.myshopify.com