Why is my website title and meta description not showing on Google?

33 0 9

Hi All,


My website has recently stopped showing my title and meta description on Google. I have already reached out to the theme's dev team and they have referred me back to Shopify and Shopify have referred me back to the theme's dev team, so no help from either. Previous to now, it was fine, then suddenly the title became "American Express" when running a basic SEO audit. The audit now says both title and met description are missing. Showing on Google is my business name as the title and a random bit of text pulled from my website. My theme is Flex. Is this happening to anyone else, would love to hear?


Can anyone assist with this please. Any help would be much appreciated. 

Replies 6 (6)
33 0 9

Thanks so much for your reply. Most of this is beyond me lol. Hence why I reached out to both Shopify and the Flex dev team, but they both just passed me off to the other.

Thankyou for the info though. Much appreciated.

Shopify Partner
2405 223 537

Hello @MrsMacca,

I am Gina from flareAI app. Hope you are having a good day.

There are several reasons why your Shopify store may have stopped showing your title and meta description on Google.

Some possible reasons include changes to your website's code or content, changes to Google's algorithms or ranking factors, or penalties imposed by Google for violating its guidelines or policies.

To address this issue, you can start by checking whether your title and meta description tags are properly formatted and optimized for SEO. You should also review your website's content and ensure that it is high-quality, relevant, and valuable to your target audience.

If you suspect that your website has been penalized by Google, you may need to take corrective action and request a reconsideration from Google. It's also a good idea to regularly monitor your website's performance and search engine rankings to identify any potential issues and address them promptly.


flareAI : Get Sales from Google Search, on Autopilot
$10+ billion in eCommerce on Google Search, every day. Find out how much you are missing

9 0 0

mine is showing this too


33 0 9

I had leftover code from an SEO app that I uninstalled that was causing the issue

1 0 0

How did you remove it?

33 0 9

I contacted the app devs and asked them to remove it