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Why is Shopify not letting me link text to YouTube?

Isabel2648
Shopify Partner
17 0 3

My store: https://mykirei-kao.myshopify.com

YouTube video: https://youtu.be/O9bv1XEoumE

 

Hello,

My client wants to hyperlink specified text to lead to their YouTube channel from one of their blog post. There are other hyperlinks on the same blog post that work properly with one-click. However, the text that is linked to YouTube, only works when you right-click>open in new Tab. Why is this happening and how can I fix it?

 

Thank you!

 

 

Accepted Solution (1)
suyash1
Shopify Partner
9197 1146 1492

This is an accepted solution.

@Isabel2648 - will need to remove that functionality, or may need to take help from some very expert javascript developer who can open it in new tab,

To build shopify pages use pagefly
You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
Paranormal story video using AI

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Replies 9 (9)

suyash1
Shopify Partner
9197 1146 1492

@Isabel2648 - can you please share the page link where you have this issue?

To build shopify pages use pagefly
You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
Paranormal story video using AI
Isabel2648
Shopify Partner
17 0 3

Here is a link to the blog post. 

https://www.mykirei.com/blogs/live-kirei/get-your-entire-family-to-practice-good-handwashing-habits

 

Under step #3, first bullet point. The text reading “6 Steps to Healthy Hands” does not lead to the YouTube channel video unless you right-click.

 

Thank you so much,

suyash1
Shopify Partner
9197 1146 1492

@Isabel2648 - it opened a popup, did you add any app or some code which opens link in pop up?

To build shopify pages use pagefly
You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
Paranormal story video using AI
Isabel2648
Shopify Partner
17 0 3

@suyash1  

 

Yes, there is a pop up app implemented on the site.

suyash1
Shopify Partner
9197 1146 1492

@Isabel2648 - that is the reason user not going to youtube

To build shopify pages use pagefly
You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
Paranormal story video using AI
Isabel2648
Shopify Partner
17 0 3

@suyash1 

 

Is there anyway to work around this? 

suyash1
Shopify Partner
9197 1146 1492

This is an accepted solution.

@Isabel2648 - will need to remove that functionality, or may need to take help from some very expert javascript developer who can open it in new tab,

To build shopify pages use pagefly
You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
Paranormal story video using AI
Isabel2648
Shopify Partner
17 0 3

@suyash1 - Thank you so much for helping me identify the problem

suyash1
Shopify Partner
9197 1146 1492

@Isabel2648 - welcome.

To build shopify pages use pagefly
You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
Paranormal story video using AI