Why isn't my 'Add to Cart' button functioning?

ragno
Visitor
3 0 0

Hi whenever i click add to cart in my store nothing happens please help i did not download any app through appstore it happened instantly couldnt understand why and how happened please help asap. i uploaded my theme again but same thing continues please help.

thezeveen.com

Replies 4 (4)

Kate_WSQ
Shopify Partner
75 11 11

Hi Ragno,
Thank you for reaching out and sharing the issue you're experiencing. Based on your explanation that you haven't installed any apps from the Shopify App Store, it does seem like the problem may be related to the theme you're using. However, right click on your site is banned, so I could not check the issue directly from your site.
Could you please let me know which theme you have installed on your Shopify store? I'd be happy to try to reproduce the issue and see if I can provide any helpful suggestions. Knowing the theme details will give me a better understanding of the potential cause and allow me to provide more targeted assistance. If you need more help please feel free to contact me. Thank you.

If this is helpful, please Like and Accept the solution.
Want to modify or custom changes on store? Let me help.
- Feel free to contact me on wangsiqi@shinetechsoftware.com
ragno
Visitor
3 0 0

its not shopify theme btw . i disabled you can check it by right clicking now 🙂

Kate_WSQ
Shopify Partner
75 11 11

It seems that there's some issue with the JSON input. To fix the issue I need to check the code. Please contact me on private message or email if you need my help to fix the issue. 

Kate_WSQ_0-1714356657881.png

 

If this is helpful, please Like and Accept the solution.
Want to modify or custom changes on store? Let me help.
- Feel free to contact me on wangsiqi@shinetechsoftware.com
ragno
Visitor
3 0 0

couldnt find private message section so sent you mail ! check spam folder please