Why isn't my custom liquid working in Shopify Editor?

[honeybug]

Hi there!

We are trying to create a rewards page in Shopify Editor and would like to add the following custom liquid (provided by the loyalty vendor). It's supposed to be an easy "drop in" but when we add to the custom liquid block nothing appears?

<div class="yotpo-widget-instance" data-yotpo-instance-id="113100"></div>

We'd appreciate help 🙂 

[WoodyDev]

Hi!

You need to add it to your theme.liquid file not through the customise menu 🙂

[honeybug]

Ah, ok, I figured it wouldn't be that easy ha! Thank you 🙂

[WoodyDev]

No problem!

If it's still not working i'll be happy to request collaborator access and place it for you 🙂

[honeybug]

Thanks @WoodyDev!! What I'm struggling with is that the page we want to add it to is json not liquid - so we can't even drop in  the snippet 😞

[WoodyDev]

It should still work as its just supplying a div for the JS to target?

[honeybug]

That's what I thought too? But getting this error - Sorry for the hassle! I'm a marketer, not an engineer - but I know "enough" to get by HA! 

[WoodyDev]

How strange, could you provide the STORE.myshopify.com URL so I can request access and the code you are trying to place.

Also the page you are wanting it to appear on 🙂