Re: Product descreption not showing

Solved

Why isn't my product description showing in Kalles theme?

Abbassy
Tourist
3 1 0
Hello,
I'm using Kalles theme and the product description not showing, I need help fixing it.
 
my store url  babyzone.io .
 
Thanks.
Accepted Solutions (2)
Finer
Shopify Partner
2450 524 857

This is an accepted solution.

@Abbassy it doesn't necessarily have that specific naming. But in the section where you can set the buy button, variant picker or price, there should also be a product description block.

Could you provide a screenshot of your Theme Editor's product page?

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- Did I solve your problem? Mark my post as an accepted solution.
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View solution in original post

Abbassy
Tourist
3 1 0

This is an accepted solution.

Thank you all for your assistance, finally it's solved after some searching in customize page, when I opened the product page and clicked on the product details area, then a Product Main tap appeared, after that I found the Description disabled.

 

thanks.

View solution in original post

Replies 6 (6)

Finer
Shopify Partner
2450 524 857

@Abbassy did you contact the theme developers? 
You can also check within the product template in the Theme Editor if you can add a “product description” block to the product section.

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- Did I solve your problem? Mark my post as an accepted solution.
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StoreWatchers
Trailblazer
205 30 37

Hello @Abbassy,

 

Greetings from the Store Watchers Support Team! Happy to help you today.

 

Looks like the product description is disabled.
 
You can enable it by going to Online store > Customize > Select Product Page  > Find Product summary. 
 
Make sure the Description block (as shown in below the screenshot) is added and enabled. If the description block is missing you can be added using Add block menu.
 
 
StoreWatchers_1-1672655019128.png

 

 

Let me know if need further assistance.

 

Regards,
Store Watchers Support Team

 

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Abbassy
Tourist
3 1 0

Hello StoreWatchers, I didn't find  product summary section.

Finer
Shopify Partner
2450 524 857

This is an accepted solution.

@Abbassy it doesn't necessarily have that specific naming. But in the section where you can set the buy button, variant picker or price, there should also be a product description block.

Could you provide a screenshot of your Theme Editor's product page?

- Did my answer help? Mark my post with a like
- Did I solve your problem? Mark my post as an accepted solution.
- You need professional help? Contact our Shopify Partner Agency
Abbassy
Tourist
3 1 0

This is an accepted solution.

Thank you all for your assistance, finally it's solved after some searching in customize page, when I opened the product page and clicked on the product details area, then a Product Main tap appeared, after that I found the Description disabled.

 

thanks.

PennyB
New Member
4 0 0

Hello,

 

I'm having the same issue (I want to be able to display low stock), however when I go to my theme (Editions) editor > default product > there just is no option for product summary (or similar wording). When I click on product pages, there are also no options to add a block. Any suggestions?Screen Shot 2024-08-09 at 8.45.37 am.pngScreen Shot 2024-08-09 at 8.47.38 am.png