Why isn't the top navigation working on my debut theme?

[something4andie]

HI guys,

I'm using debut theme and my top navigation isn't working to get through products etc at the moment.

www.montrachet.myshopify.com password is Montrachet4006!

Please help!

[Nia]

Hi, @something4andie!

I need to gather more context so I can further look into this for you.

• Did you make any changes to the theme coding?
• Do you have a sub-domain set up?

Please feel free to include any screenshots that may help otherwise this may be better looked into by our live Support Advisors. Once I hear back from you, we'll see what the next best steps are!

[something4andie]

I have various apps installed which would have affected the code.

I don't think there is a sub-domain set up at this stage. I have inherited
this site from a previous employee though so I can't be sure there never
was.

[Nia]

Hi, @something4andie!

In this case, it would be beneficial for you to reach out to our Shopify Support Advisors on live chat/callbacks as they will be able to authenticate and access your store settings to pinpoint where the issue is exactly. Depending on what the issue is, they may need to escalate this to our Theme Support team who can support this query as it is the Debut theme!