Hello, I have an issue with wookie theme, and I can't contact your support, to submit the ticket you need some login information that I don't have and on mail, you don't respond.
The issue that we have is on the collection page we don't see sizes properly, only some red squares with white background, and when we go to online store, there it shows everything correct.
Can you help to fix this problem?
The best solution for custom fixes or errors is to contact support, sometimes they just send you a code for you to change and that's all.
Best of lucks,
They make you submit purchase code to get support, but envato erased my purchase history, I'm so screwed, super sad that the wookie variants are not changing the image on a mobile browser..
Hello, i work with the wookie theme but now i miss a function. i have to show the base price or price by unit from some products on the collection page and the product page. But i dont know how.
can everybody help me? i have sent a ticket to PThemes support but no answer.
I think that can be done on the Theme Customization feature. Just look for it, take your time and try everything.
Best regards and good luck!
@softali - Is it necessary to use a third-party page builder like Gem Pages if I want to customize the page design? Our current theme (Plak) provides very little customization so we're using Gem Pages in conjunction since I'm not an expert in CSS or HTML. I'm wondering if Wokiee has a better interface for page customization or a third-party builder is necessary to facilitate that.
Yes I do think you faked them; your theme is absolutely terrible and I've been a shopify developer for over 5 years. I can not fathom a less responsive theme; or one that is more cluttered with useless garbage.
Totally agree. I used this theme for about a year. Utter garbage. I left a bad but honest review on themeforest and it was removed. So I left another, and guess what, that was removed too.
I had another bad review screenshotted from someone else before that was removed.
Themeforest is just as guilty here. They even offered me credit in my account after they removed my review. They said it was because they had seen I had been a customer for many years and didn't want me paying for something I didn't use.
I didn't take it. Bad business practice removing all bad reviews.
I've never bought anything from themeforest since.
I'm really sorry that you have such experience. I want to add few comments from the author's team:
1) Authors can't remove/delete bad reviews. There is no such functionality on ThemeForest.
2) Your review may be deleted if it violates Envato Policy - https://help.market.envato.com/hc/en-us/articles/207651633-Rating-or-Review-Removal-Policy-
We will remove ratings and reviews that:
Usually customer's are manipulating bad bad reviews to receive refund, get support that is out of the measures regular support package (requiring personal customization etc.).
In any case our 444 good reviews can't be fake.
Wish everybody good luck!
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