# Shopify Discussion

**URL:** https://community.shopify.com/c/shopify-discussion/95.md

[Latest](https://community.shopify.com/latest.md) · [Categories](https://community.shopify.com/categories.md) · [Tags](https://community.shopify.com/tags.md)

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## [About the Shopify Discussion category](https://community.shopify.com/t/about-the-shopify-discussion-category/549920)

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**Author:** [@system](https://community.shopify.com/u/system)\
**Replies:** 8\
**Last updated:** [May 31, 2026, 6:24pm UTC](https://community.shopify.com/t/about-the-shopify-discussion-category/549920 "2026-05-31T18:24:41Z")

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Share wins, solve challenges, and connect with fellow merchants. Please adhere to the Community Guidelines.

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## [Aplicación para Alemania visa patrocinada - Para emigrar | Audiovisual - Juegos - Cursos](https://community.shopify.com/t/aplicacion-para-alemania-visa-patrocinada-para-emigrar-audiovisual-juegos-cursos/695288)

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**Author:** [@Lois57](https://community.shopify.com/u/Lois57)\
**Replies:** 0\
**Last updated:** [October 9, 2026, 8:10pm UTC](https://community.shopify.com/t/aplicacion-para-alemania-visa-patrocinada-para-emigrar-audiovisual-juegos-cursos/695288 "2026-10-09T20:10:26Z")

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Para evitar ofertas falsas y encontrar empresas dispuestas a costear la relocalización, debes buscar en plataformas específicas: Make it in Germany: Es el portal oficial del gobierno alemán para profesionales extranjer…

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## [New Sidekick Floating Widget](https://community.shopify.com/t/new-sidekick-floating-widget/695198)

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**Author:** [@rscof](https://community.shopify.com/u/rscof)\
**Replies:** 0\
**Last updated:** [October 9, 2026, 3:43pm UTC](https://community.shopify.com/t/new-sidekick-floating-widget/695198 "2026-10-09T15:43:35Z")

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I do not appreciate the new presence of the sidekick floating widget at the bottom of the admin page. While I use sidekick and like/use the results, the new placement of the widget is distracting, and it blocks the view …

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## [Hamburger menu icon not visible on mobile website](https://community.shopify.com/t/hamburger-menu-icon-not-visible-on-mobile-website/695175)

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**Author:** [@AnneP96](https://community.shopify.com/u/AnneP96)\
**Replies:** 1\
**Last updated:** [October 9, 2026, 2:06pm UTC](https://community.shopify.com/t/hamburger-menu-icon-not-visible-on-mobile-website/695175 "2026-10-09T14:06:06Z")

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Hi all, I want my hamburger menu icon to show on the mobile version only. It is clickable and works well, but it doesn’t show. Would love some help with this, thanks! Website: https://the-lena.studio/ Password: LenaRe…

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## [Que pensez-vous du nouveau design 2026 de l’interface d’administration Shopify?](https://community.shopify.com/t/que-pensez-vous-du-nouveau-design-2026-de-l-interface-d-administration-shopify/694866)

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**Author:** [@LorenK](https://community.shopify.com/u/LorenK)\
**Replies:** 0\
**Last updated:** [October 8, 2026, 8:46pm UTC](https://community.shopify.com/t/que-pensez-vous-du-nouveau-design-2026-de-l-interface-d-administration-shopify/694866 "2026-10-08T20:46:41Z")

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Bonjour à tous, Que pensez-vous du nouveau design ? De notre côté, toute l’équipe est vraiment loin d’être enthousiaste. Nous le trouvons déroutant : les informations ne sont plus faciles à trouver, et le menu noir à c…

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## [What do you think of the new 2026 Shopify admin design?](https://community.shopify.com/t/what-do-you-think-of-the-new-2026-shopify-admin-design/694862)

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**Author:** [@LorenK](https://community.shopify.com/u/LorenK)\
**Replies:** 4\
**Last updated:** [October 9, 2026, 5:26pm UTC](https://community.shopify.com/t/what-do-you-think-of-the-new-2026-shopify-admin-design/694862 "2026-10-09T17:26:38Z")

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Hi everyone, What do you think of the new design? On our side, the whole team is really not enthusiastic about it. We find it disorienting: information is no longer easy to find, and the black menu next to the white pa…

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## [Checkout debería ocultar “Envío” cuando el carrito solo permite Retiro en tienda](https://community.shopify.com/t/checkout-deberia-ocultar-envio-cuando-el-carrito-solo-permite-retiro-en-tienda/694793)

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**Author:** [@mercadeo\_6](https://community.shopify.com/u/mercadeo_6)\
**Replies:** 5\
**Last updated:** [October 8, 2026, 11:24pm UTC](https://community.shopify.com/t/checkout-deberia-ocultar-envio-cuando-el-carrito-solo-permite-retiro-en-tienda/694793 "2026-10-08T23:24:50Z")

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Tenemos productos que por condiciones logísticas son exclusivamente para retiro en sucursal. Mediante una personalización de entrega podemos impedir la entrega a domicilio cuando el carrito contiene estos productos. Sin…

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## [Shopify POS Tipping Tile Feature](https://community.shopify.com/t/shopify-pos-tipping-tile-feature/694770)

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**Author:** [@ggcgolf](https://community.shopify.com/u/ggcgolf)\
**Replies:** 2\
**Last updated:** [October 8, 2026, 6:04pm UTC](https://community.shopify.com/t/shopify-pos-tipping-tile-feature/694770 "2026-10-08T18:04:54Z")

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We are a retail business that also offers food and alcohol. The majority of our products are something we wouldn’t request a tip for such as a hat or something of the sort. I think it would be really helpful to add a PO…

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## [Selling Physical Gift Cards Online](https://community.shopify.com/t/selling-physical-gift-cards-online/694208)

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**Author:** [@Webbeo](https://community.shopify.com/u/Webbeo)\
**Replies:** 3\
**Last updated:** [October 8, 2026, 4:18pm UTC](https://community.shopify.com/t/selling-physical-gift-cards-online/694208 "2026-10-08T16:18:47Z")

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Please add native physical gift card fulfilment for online purchases. Customers should be able to choose digital or physical when buying a gift card. Digital purchases would generate and email a code; physical purchases …

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## [Scammers are ruining my experience](https://community.shopify.com/t/scammers-are-ruining-my-experience/694146)

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**Author:** [@Chanel\_Alexander](https://community.shopify.com/u/Chanel_Alexander)\
**Replies:** 1\
**Last updated:** [October 7, 2026, 2:11pm UTC](https://community.shopify.com/t/scammers-are-ruining-my-experience/694146 "2026-10-07T14:11:28Z")

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I wish there was a way to filter out and Block scammers. Like this email. Do not open any links that claim to be Shopify but end in Gmail . email.shopify.helpcenters@gmail.com

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## [Shopify app developers: what caused your last App Store rejection?](https://community.shopify.com/t/shopify-app-developers-what-caused-your-last-app-store-rejection/693120)

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**Author:** [@zerofrik](https://community.shopify.com/u/zerofrik)\
**Replies:** 0\
**Last updated:** [October 7, 2026, 9:38am UTC](https://community.shopify.com/t/shopify-app-developers-what-caused-your-last-app-store-rejection/693120 "2026-10-07T09:38:05Z")

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Hi, I’m researching common Shopify App Store rejection reasons before building a pre-submission review tool. Would you be open to sharing the rejection message Shopify sent you, with any app name, email, store URL, or s…

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## [Pre-submission review platform for Shopify app developers](https://community.shopify.com/t/pre-submission-review-platform-for-shopify-app-developers/693103)

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**Author:** [@zerofrik](https://community.shopify.com/u/zerofrik)\
**Replies:** 5\
**Last updated:** [October 8, 2026, 7:11am UTC](https://community.shopify.com/t/pre-submission-review-platform-for-shopify-app-developers/693103 "2026-10-08T07:11:06Z")

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We’re exploring a product to address a problem we’ve experienced ourselves as Shopify app developers. Developers can complete an app believing it is ready, submit it for review, and only then discover issues around inst…

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## [How to audit an store](https://community.shopify.com/t/how-to-audit-an-store/693084)

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**Author:** [@Kuroashi](https://community.shopify.com/u/Kuroashi)\
**Replies:** 0\
**Last updated:** [October 7, 2026, 5:54am UTC](https://community.shopify.com/t/how-to-audit-an-store/693084 "2026-10-07T05:54:38Z")

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I decided to dedicate myself to helping other e-commerce businesses take off; I believe it’s best to audit stores via video—let me know if this audit I conducted is solid. https://youtu.be/nmpzLE8WPQs

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## [Shopify Payments payouts on hold for almost 2 weeks, no timeline from support](https://community.shopify.com/t/shopify-payments-payouts-on-hold-for-almost-2-weeks-no-timeline-from-support/693077)

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**Author:** [@Matheus\_Alexandre\_Va](https://community.shopify.com/u/Matheus_Alexandre_Va)\
**Replies:** 4\
**Last updated:** [October 9, 2026, 12:27am UTC](https://community.shopify.com/t/shopify-payments-payouts-on-hold-for-almost-2-weeks-no-timeline-from-support/693077 "2026-10-09T00:27:16Z")

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Hi everyone. My Shopify Payments payouts have been on hold since Sep 25 under a manual account review. Identity verification was accepted on Sep 29, and 5 support advisors have confirmed the case is escalated and that no…

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## [Ayuda con mi tienda — visitas pero aún sin ventas](https://community.shopify.com/t/ayuda-con-mi-tienda-visitas-pero-aun-sin-ventas/693044)

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**Author:** [@Mundopatitas\_oficial](https://community.shopify.com/u/Mundopatitas_oficial)\
**Replies:** 6\
**Last updated:** [October 9, 2026, 3:34am UTC](https://community.shopify.com/t/ayuda-con-mi-tienda-visitas-pero-aun-sin-ventas/693044 "2026-10-09T03:34:20Z")

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:paw\_prints: ¡Hola! Soy Mundo Patitas :green\_heart: Ya tengo mi tienda y mis productos listos con mucho cariño y esfuerzo :sparkles: He tenido visitas y gente que pone productos en el carrito, pero aún no logro mi prim…

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## [Presentación — Mi tienda Mundo Patitas](https://community.shopify.com/t/presentacion-mi-tienda-mundo-patitas/692985)

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**Author:** [@Mundopatitas\_oficial](https://community.shopify.com/u/Mundopatitas_oficial)\
**Replies:** 9\
**Last updated:** [October 8, 2026, 3:35pm UTC](https://community.shopify.com/t/presentacion-mi-tienda-mundo-patitas/692985 "2026-10-08T15:35:22Z")

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:paw\_prints: ¡Hola comunidad! :green\_heart: Soy Mundopatitas\_oficial y con mucho esfuerzo y cariño creé mi tienda: :convenience\_store: Mundo Patitas — Todo para tu mejor amigo :paw\_prints: :link: https://mundopatitas-…

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## [Error setting up store with free store build](https://community.shopify.com/t/error-setting-up-store-with-free-store-build/692947)

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**Author:** [@John398](https://community.shopify.com/u/John398)\
**Replies:** 3\
**Last updated:** [October 6, 2026, 6:01pm UTC](https://community.shopify.com/t/error-setting-up-store-with-free-store-build/692947 "2026-10-06T18:01:19Z")

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I keep getting this error building my store App\\Services\\ShopifyService::checkStoreDomain(): Argument #1 ($store) must be of type App\\Models\\ShopifyStore, null given, called in /opt/ecomstorebuild/app/Http/Livewire/Fun…

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## [Webhook timing out at 5 seconds and resending — what order do you process in?](https://community.shopify.com/t/webhook-timing-out-at-5-seconds-and-resending-what-order-do-you-process-in/692795)

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**Author:** [@Adab01](https://community.shopify.com/u/Adab01)\
**Replies:** 6\
**Last updated:** [October 8, 2026, 6:38am UTC](https://community.shopify.com/t/webhook-timing-out-at-5-seconds-and-resending-what-order-do-you-process-in/692795 "2026-10-08T06:38:47Z")

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Custom app on a client-controlled server. Hit something that I think is a design question rather than a bug, and want to know how others have handled it. The app was writing to its database before responding to the webh…

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## [I'm honestly shocked](https://community.shopify.com/t/im-honestly-shocked/692764)

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**Author:** [@karanraval](https://community.shopify.com/u/karanraval)\
**Replies:** 2\
**Last updated:** [October 9, 2026, 7:57am UTC](https://community.shopify.com/t/im-honestly-shocked/692764 "2026-10-09T07:57:59Z")

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I opened up a few spots to feature online store founders on our platform. It costs nothing. No sign-up fees, no hidden upsell. Still, I haven’t heard back from a single person. Here’s why I thought it’d be a hit. More a…

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## [Dawn theme - product page](https://community.shopify.com/t/dawn-theme-product-page/692598)

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**Author:** [@paulverseckas](https://community.shopify.com/u/paulverseckas)\
**Replies:** 3\
**Last updated:** [October 5, 2026, 8:07pm UTC](https://community.shopify.com/t/dawn-theme-product-page/692598 "2026-10-05T20:07:17Z")

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Hello guys, I am looking to customize a little my product page. I want to move product price so it would be on the right side, same level as product title, and make product title same font size as price font size

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## [Shopify app widget different numbers?](https://community.shopify.com/t/shopify-app-widget-different-numbers/692351)

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**Author:** [@jenmarie1203](https://community.shopify.com/u/jenmarie1203)\
**Replies:** 8\
**Last updated:** [October 8, 2026, 12:09pm UTC](https://community.shopify.com/t/shopify-app-widget-different-numbers/692351 "2026-10-08T12:09:19Z")

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I have the shopify app widget on my Home Screen of my phone but I’ve been noticing that the Sessions number is different than when I check the shopify app or go to the website on my computer. It never used to be that way…

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## [I dont understand](https://community.shopify.com/t/i-dont-understand/692327)

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**Author:** [@Markus\_RICHMAN](https://community.shopify.com/u/Markus_RICHMAN)\
**Replies:** 8\
**Last updated:** [October 7, 2026, 3:58pm UTC](https://community.shopify.com/t/i-dont-understand/692327 "2026-10-07T15:58:36Z")

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HELP Shopify veterans please explain to me how : I’m trying to learn how to drive traffic to my website I’ve tried everything but I don’t get and views or sales and and traffic that does end up coming which has only bee…

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## [8 days cannot buy labels! Stuck verifying and no support](https://community.shopify.com/t/8-days-cannot-buy-labels-stuck-verifying-and-no-support/692280)

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**Author:** [@Nemy](https://community.shopify.com/u/Nemy)\
**Replies:** 4\
**Last updated:** [October 5, 2026, 8:29pm UTC](https://community.shopify.com/t/8-days-cannot-buy-labels-stuck-verifying-and-no-support/692280 "2026-10-05T20:29:49Z")

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Has anyone else had this happen? It just says in a big red banner: Shipping labels are temporarily unavailable We are verifying your account before you can purchase shipping labels. This process may take up to 24 hours. …

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## [Google Misrepresentation Not Clear Help](https://community.shopify.com/t/google-misrepresentation-not-clear-help/692265)

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**Author:** [@RyanAnderson](https://community.shopify.com/u/RyanAnderson)\
**Replies:** 21\
**Last updated:** [October 9, 2026, 9:57pm UTC](https://community.shopify.com/t/google-misrepresentation-not-clear-help/692265 "2026-10-09T21:57:03Z")

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I am getting infuriated with Google Merchant Center and Google Ads as of late. Emotions aside, I have literally been back and forth about this with them for months. I have gone through and clearly labeled contact inform…

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## [What's a time AI support gave a confident wrong answer, and what did it cost to fix?](https://community.shopify.com/t/whats-a-time-ai-support-gave-a-confident-wrong-answer-and-what-did-it-cost-to-fix/692225)

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**Author:** [@VarunKumar01](https://community.shopify.com/u/VarunKumar01)\
**Replies:** 6\
**Last updated:** [October 8, 2026, 10:23am UTC](https://community.shopify.com/t/whats-a-time-ai-support-gave-a-confident-wrong-answer-and-what-did-it-cost-to-fix/692225 "2026-10-08T10:23:52Z")

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Lots of posts about AI chatbot pricing, but not many about what happens when it answers confidently and wrong. A bad human reply usually gets caught before it’s sent. A bad AI reply often goes straight to the customer. A…

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## [Add ability to change inventory tracking when dealing with numerous variants!](https://community.shopify.com/t/add-ability-to-change-inventory-tracking-when-dealing-with-numerous-variants/691876)

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**Author:** [@allseasonworks](https://community.shopify.com/u/allseasonworks)\
**Replies:** 9\
**Last updated:** [October 5, 2026, 11:14pm UTC](https://community.shopify.com/t/add-ability-to-change-inventory-tracking-when-dealing-with-numerous-variants/691876 "2026-10-05T23:14:16Z")

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It is very frustrating to not have this ability and rely on Shopify’s back end to assist with this. We should be able to have inventory tracking for all variants. Agree?

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## [Mobile page is very slow](https://community.shopify.com/t/mobile-page-is-very-slow/691805)

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**Author:** [@Arasca](https://community.shopify.com/u/Arasca)\
**Replies:** 11\
**Last updated:** [October 6, 2026, 7:10pm UTC](https://community.shopify.com/t/mobile-page-is-very-slow/691805 "2026-10-06T19:10:42Z")

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Hi to all, I have been trying to solve the speed problem on my site mobile, and no vail, can someone direct me to correct way what I am doing wrong and right? my site is https://coventrytowelradiator.shop Thanks

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## [First Shopify Partner payout suddenly pushed to November — is this normal?](https://community.shopify.com/t/first-shopify-partner-payout-suddenly-pushed-to-november-is-this-normal/691665)

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**Author:** [@Hywpaddan](https://community.shopify.com/u/Hywpaddan)\
**Replies:** 2\
**Last updated:** [October 6, 2026, 5:44am UTC](https://community.shopify.com/t/first-shopify-partner-payout-suddenly-pushed-to-november-is-this-normal/691665 "2026-10-06T05:44:52Z")

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Hi everyone, I’m hoping someone who has recently received their first Shopify App Store payout can clarify something for me. I recently started getting paid merchants for my app, and my Partner Dashboard originally sho…

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## [How are Shopify merchants tracing incorrect product information in AI search?](https://community.shopify.com/t/how-are-shopify-merchants-tracing-incorrect-product-information-in-ai-search/691620)

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**Author:** [@Aysenur](https://community.shopify.com/u/Aysenur)\
**Replies:** 25\
**Last updated:** [October 9, 2026, 7:22pm UTC](https://community.shopify.com/t/how-are-shopify-merchants-tracing-incorrect-product-information-in-ai-search/691620 "2026-10-09T19:22:42Z")

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I’m trying to understand how merchants handle this in practice. If ChatGPT, Gemini or another AI search experience shows the wrong price, stock status, variant or outdated product information, how do you figure out wher…

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## [How do Shopify stores handle customer quote requests?](https://community.shopify.com/t/how-do-shopify-stores-handle-customer-quote-requests/691531)

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**Author:** [@AliCommerce](https://community.shopify.com/u/AliCommerce)\
**Replies:** 6\
**Last updated:** [October 5, 2026, 7:25pm UTC](https://community.shopify.com/t/how-do-shopify-stores-handle-customer-quote-requests/691531 "2026-10-05T19:25:41Z")

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I’m trying to understand how Shopify merchants currently handle customers who ask for a quote before placing an order, especially for wholesale, custom, or bulk purchases. If you deal with quote requests, what does your…

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