1 GB Video - Error that file is larger than 20MB

3 0 2

On this Shopify help page:




It states:  


You can add videos for your product in two ways: uploading a video file, or embedding a YouTube video link. If you're uploading video files, then make sure that they meet the following requirements:

  • Video length: Up to 60 seconds
  • Video size: Up to 1 GB
  • Video resolution: Up to 4K (4096 x 2160 px)
  • Video file type: .mp4 or .mov

You don't need to meet these requirements for embedding YouTube videos.



But when I try to upload a video I get a message stating:


The following files could not be added:

*  <...filename...mp4> exceeds the 20MB file size



How do I upload a 1GB video file?






Replies 3 (3)
103 8 35

You may need to check with Shopify Support to be sure.  Uploading to the files section is 20MB Period....


But if your theme has an Upload Video option it _might_ bypass it.  But I would check with support to be sure.

New Member
1 0 0

Was there any sort of update on this? Their documentation still states the limit is 1G... What did you endup doing @stevenchalmers ?

3 0 2

I ended up putting it on another website of mine and then linking to it from Shopify code.