3 Month $1/month, automatically stop paying after 3 months.

Dzsulio
Visitor
1 0 0

Hello,

Is there a way to automatically stop the pricing after the 3 Month $1/month?

 

sincerely,

Dzsulio

Replies 3 (3)
Shay
Shopify Staff
Shopify Staff
2493 409 518

Hi @Dzsulio 

 

I'm excited to hear that you are taking advantage of this promotional offer! It's a great way to get started with a new online business. What kind of store are you creating, or thinking of creating?

 

Shopify's subscription service for your monthly plans is not the same as other subscription services as it ties directly into a live and active business. With that in mind, you will need to close the store yourself at the end of the 3 month trial if you no longer wish to keep your store open. There is no option to cancel the subscription at the beginning of the billing cycle and have the store stay active until the end of the same cycle. 

 

I definitely recommend reviewing our billing details in the Help Center to learn more about how billing on Shopify works: Shopify bill overview · Shopify Help Center. One important thing to note about billing on Shopify is that it runs on a 30 day cycle, not monthly. 

 

I also recommend our youtube channel if you haven't started an online business before. Our getting started videos will guide you through almost everything you need to know about launching a store: Learn With Shopify - YouTube

 

 

Shay | Social Care @ Shopify 
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ceomg
Visitor
1 0 0

so I just started my $1 for three months about a day ago, and just now I realize I don't want Shopify, I am going to stick with wix, the themes are pricey on Shopify, hundreds of dollars plus a monthly and expensive credit card fees.

 

How can I cancel the subscription right now or do I have to wait for the 3 months, OR am I stuck in the subscription?

 

Danny

Shay
Shopify Staff
Shopify Staff
2493 409 518

Hi Danny, thanks for joining the conversation. While I am sorry to hear that Shopify is not a good fit for you, you can absolutely deactivate your store with us at any time. You can navigate to Settings > Plan > Deactivate Trial. 

 

If you need any assistance in closing your online store or exporting any of your store data our authenticated support team is happy to help. To access our authenticated support, please follow this link: Shopify Help Center and type into the chat window "contact support". 

Shay | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog