$4k missing in POS payout transactions - help!

$4k missing in POS payout transactions - help!

polishedprints
Not applicable
1 0 0

We’ve had about $4k in Shopify POS orders within the past 48 hours that are not showing up in payouts or the payout transactions. The orders are fulfilled in Shopify and the payments have been authorized, but only in some orders does it have the note about the payment being included in a future payout. We’ve been operating our stores for years and have never had this happen - what do we do?

Replies 2 (2)

CreativeFati
Excursionist
18 1 3

Hello 

It might be a technical issue. It's surely going to be resolved 

I'm Fati, you can contact me at fatiabdul997@gmail.com for your productive ads.

Noelt1
Visitor
1 0 0

I have over $1000 missing in the past 48 hrs..