500 ADMIN ERROR - MORE THAN 49 SCREESNHOTS UNRESOLVED TILL DATE - IMAPCTING DAILY SALES

[JEJURI1]

SHOPIFY Helpline is also not working at the moment, it comes as shopify errror, helpline is also not working and system is mesed up as the orders have stopped processing due to teh 500 admin errors . Shopify is unable to resolve teh issue since last 5 months and not being transperant at all .

[PageFly-Richard]

Hi,

This is Richard at PageFly - Shopify Advanced Page Builder app.

This is an extremely frustrating situation. It's clear that Shopify is experiencing significant system issues that are impacting your business.

Immediate Steps:

1. Document Everything: Keep a detailed record of all interactions with Shopify support, including screenshots of error messages and timestamps.
2. Engage with the Shopify Community: Share your experience on Shopify's community forums to connect with other affected merchants.
3. Explore Alternative Sales Channels: If possible, temporarily shift your sales to other platforms or channels while Shopify resolves the issue.
4. Contact Shopify Through All Available Channels: Reach out to Shopify via social media, email, and phone to escalate the problem.
5. Consider Legal Action: If the issue persists and causes substantial financial loss, consult with a legal professional.

Potential Next Steps:

• Media Outreach: Consider contacting business or tech journalists to bring attention to the issue.
• Government Intervention: If the issue becomes widespread and impacts a large number of businesses, you might explore contacting relevant government agencies or consumer protection organizations.

It's essential to stay persistent and informed. This situation is unacceptable, and you deserve a resolution.

Hoping my solution helps you solve your problem.

Best regards,

Richard | PageFly

[JEJURI1]

I ahve six months record of 49 screenshots and the time stamp but still they are not able to figure out or reply clearly what is teh issue imapcting my sales big time.