700$ charge

[shneezie]

I subscribed to autods and made 100% sure that nothing would auto renew or continue to bill me, now I still have 700$ worth of backed up fees solely due to autods. I cant pay it right now or any time soon because of financial situations. Just wanted to try dropshipping for a couple days and they have everything automatically cancel. I dont know how to cancel auto ds. its charging me 700 a month. And because i cannot cancel it now I have to keep my shopify page open and continuously pay for it. I used auto ds once, closed everything down so I could wait to see if I got feedback on my store, not a single reminder, email, renewal email, nothing. wtf. and now ive basically got a whole investment that im paying off every month now. can anyone help? 

[Digiteon]

You can try the following steps to resolve the issue:

1. Cancel AutoDS Subscription:

   • Log into AutoDS, go to settings, and look for a subscription or billing section to cancel your plan.

2. Contact AutoDS Support:

   • Reach out to AutoDS customer support, explain your situation, and request a cancellation and refund due to the unexpected charges.

3. Pause Shopify Store:

   • Instead of keeping your Shopify store active, you can pause it to minimize costs. Go to your Shopify admin, then to Settings > Plan, and choose to pause your store temporarily.

4. Dispute the Charges:

   • If AutoDS refuses to cooperate, consider disputing the charges with your bank or credit card company, explaining that you did not authorize continued billing.

[Merchanto]

To cancel AutoDS, you can log into your AutoDS account, navigate to your subscription settings, and look for an option to cancel or turn off auto-renewal. If you're unable to do so directly, you can try removing the AutoDS app from your Shopify store under the Apps section, which may stop future charges. It might also help to reach out to AutoDS directly through their support channels to clarify the charges and confirm cancellation.