A site with that domain name already exists

Ksohrab
New Member
1 0 0

Hi,

 

I am trying to connect a domain to my store but it says that the domain already exist.

 

I have all the proof of ownership of the domain.

Replies 3 (3)
Don
Shopify Staff
1592 107 215

Hi there @Ksohrab!

 

Thanks for outlining your query so clearly for us here in the Shopify Community.

 

Would you have previously used this domain in conjunction with an earlier Shopify store you had opened?

If so, and if you have proof of ownership of this domain you can reach out for account support via our Help Centre here where we'll be able to verify your identity and domain ownership. 

 

There we will be able to check this out with you securely and free up that domain for you so you can add it to your new store.

 

Can you tell me a bit more about your business and what you're selling?

What else are you working on for your store at the moment, are you building up towards launch still

Don | Social Care @ Shopify 
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alexhales278
New Member
2 0 0

If a site is available with the same name then you can't register it. It better to add one alphabetic in that domain then its become fine for you. 

alexhales278
New Member
2 0 0

I am discussing about domain that is already registered named with Techconsumptions