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Re: A very precious advice to not face a store shutdown (UNAVAILABLE) situation without notice

A very precious advice to not face a store shutdown (UNAVAILABLE) situation without notice

zinamedllc
Tourist
4 1 1

Recently, I faced a very frustrating and serious problem of shutting down my store by Shopify just changed the billing method.

Although it is solved in two days with the help of Shopify support team, but it was a very bad experience to face this situation in a running business store.

PLEASE, DO NOT USE DEBIT CARD FOR BILLING SHOPIFY SUBSCRIBTION.

Replies 2 (2)

Rick-InventoryH
Shopify Partner
118 6 10

Hi @zinamedllc , 

I understand your frustration with the shutdown of store, I'd recommend using a CC or alternative payment methods for Shopiy subscriptions to avoid those issues.

If you still have any concerns you need to contact Shopify support for assistance. 

Ricardo | InventoryHero app Specialist
InventoryHero - Automatically Discount Weak Inventory
https://apps.shopify.com/inventory-hero

https://inventoryhero.app

Ottawa, ON, Canada
zinamedllc
Tourist
4 1 1

Thanks @Rick-InventoryH. CC and PayPal are trouble-free billing methods.