Thanks for reaching out.
I appreciate the context that you have shared as that is helpful. Could you share the online store URL? Typically, merchants will add a third-party application to the online store to allow their customers to book appointments. With that being said, the cart page will depend on how the third-party application functions.
Looking forward to your reply in this matter.
Ok so you mean that depends if the third party app allows? In that case the answer is some can and some cannot, so I just need to check with the Apps I choice to use?
Thanks for the quick response.
You got it, that is correct. Just as a reminder, if you are unsure about if the third-party application can handle a physical product and the appointment purchase - you can reach out directly to the developers of the applications for further support. For example, if you navigate to the third-party application Tipo Appointment Booking, you can find the section that details the contact information. I took a screenshot of the section to show you where I am referring to:
Let me know if you have any additional questions, happy to help out.