About Page links keep redirecting back to About Page landing page

PoshActive
Visitor
2 0 0

Hello Clever People Out There

 

I need help with pages linking and I have no idea what to do. I have been going around in circles all day.

 

I am using Ella Theme Forest in my Shopify Store. I have just changed to a different template which I think was working fine. Now when I click on the links in my about page the links keep going back to the About Us page landing page.

 

When I go to my 'Pages' in the online Store Customisation, for example the OUR MISSION page and click on view page, it takes me to the About Us landing page. The URL and handle for the page I want to link are correct but it redirects the page to the original About Us page but shows the URL for the linked page.

 

 

Landing Page for About Us - URL: https://posh-active.com.au/pages/the-posh-active-story

Linked Page in section in OUR MISSION URL: https://posh-active.com.au/pages/our-mission

When I go to the URL on the website it shows the URL for the our-mission page but what is seen is the landing page for the About Us page: https://posh-active.com.au/pages/the-posh-active-story.

 

If you go to the website you can see what is happening 

https://posh-active.com.au/pages/the-posh-active-story

It happens for all the links on the page.

 

If anyone has any solutions please let me know.

 

Kind Regards

Lucy

 

 

Replies 3 (3)

Sonya_2025
Shopify Partner
177 24 39

Hey @PoshActive 

 

I think you choose a wrong template for your pages.Pls follow below steps

1. Login to the shopify admin

2. Navigate to the OnlineStore --> pages

3. Choose one page and go into the page detail, you will find a template select box, try to choose another template and see what will happen

 

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PoshActive
Visitor
2 0 0

Hi Sonya

Thank you for your response. My problem is a bit bigger than that. Any pages that have been created in Sales Channel, Online Store dropdown list "pages", I can't view. So when you go into pages and open a page I can view the information, but when I click on view page, it just takes me to a blank screen with in the website. I have published an old theme and the pages section works. This problem has only been encountered with the installing of the new envato themeforest "Trendy Style". Do you have any suggestions?

 

Sonya_2025
Shopify Partner
177 24 39

It's hard to say. To find the root cause of your issue. I need to have a further check on your theme if you do not mind.

 

Feel free to send DM or email me.

Please let me know if it works by giving it a Like or marking it as a solution!
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