About products displayed in the Youtube store

[Makoto-T]

Hi guys,

I am currently connecting Shopify to my Youtube store to sell products.

If the product has many variations and options, I am having trouble displaying the product for each option on the Youtube store.

What I want to do is display only one product, even if it has many variations. And I want Shopify to do the selection of variations.

Is it possible to make such a setting when registering a product on YouTube?

[soam]

I have the same issue. Youtube is showing up 100s of variants products.

I simply need to show one product and not it's variants.

How to solve?

[Complexly_Fraiz]

Same problem. All of my products with variants have item_group_id values, so they should be grouping. Did YouTube's Merch Shelf stop respecting the group-id recently?

[Dirk · Accepted solution]

Hey, @Complexly_Fraiz 

For assistance on Youtube formats their products on their channel, I would recommend reaching out to them directly for more information. From within their app, you can select the "Get Support" option in the channel - When "Get Support" is selected it will bring you to a contact form that goes directly to Google Support. 

If there is anything else I can help you with, please let me know.

[Makoto-T]

Hi guys,

Thank you for your replay.

Now, we were able to resolve this issue on Google's side.

Thanks.