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Good morning 

I am trying to change my email on my store information but it won’t let me do it because it says that email is taken but it’s my email under a new store. I was trying to change my stores name and email info and I think I created a whole new store.but I’m already under a plan, should I just can’t that plan and start fresh with that new store?

Reply 1 (1)

Shopify Staff
1049 117 132

Hi, @Dafrenchh!


I came across your post and wanted to check if you still needed assistance. I recommend closing the store that you no longer need and focus on the one that you've done work on. You can follow the steps in this help document to close your account! If you did want to run multiple stores under one login (for example, if you have different businesses), you can keep them under one login and use the store switcher to switch between them. 


If there's anything else I can assist you with, feel free to let me know and I'd be happy to help!

Greta | Shopify 
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