Activating Physical Gift Cards

[ForagerHB]

Hello,

I have digital gift cards for sale on my online store.  I also purchased physical gift cards via shopify hardware store to sell in person at our brick and mortar store.   I keep reading posts that say I need to active both physical and digital but I'm not seeing that on my end.  I tried this...

1. Go to Shopify panel -> Settings -> "Gift Cards"
2. Scroll down to the "Physical gift cards" section and click "Enable".

The issue is that I don't see anything that references physical gift cards.  From the POS setting it says I don't have any active gift cards, even though I have active digital card products on my website.

I simply don't see anywhere to enable physical gift cards in the Admin or POS!

[JamieMack]

I am having the exact problem. We are very new to this, ordered the gift cards but cannot find where it says to enable physical gift cards. I feel like I'm going crazy. 

[IndyMac]

Same issue.

[HazemK]

For all those wondering, the option is in the Shopify POS app, not on the Shopify admin.