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Active product not showing in online store

New Member
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Can anyone help me to fix the problem of a product showing as active not appearing on the online store?



Reply 1 (1)
Shopify Staff (Retired)
Shopify Staff (Retired)
551 78 120

Hi, @Ellechor 

Welcome to the Shopify Community! Happy to help troubleshoot this issue with you. Are you trying to have the product display on a particular page (for example, the home page) or inside a collection? Where is the product supposed to be showing?

To start, here are some troubleshooting steps: 

Let me know how all of this goes, and once I have a little more information about where it's supposed to be displayed, we can keep troubleshooting! There are also lots of suggestions in this Community thread if you'd like to scan those replies. 


Hilary | Community Manager @ Shopify 
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