Active product not showing in online store

[Ellechor]

Can anyone help me to fix the problem of a product showing as active not appearing on the online store?

Thanks!

[Hilary]

Hi, @Ellechor 

Welcome to the Shopify Community! Happy to help troubleshoot this issue with you. Are you trying to have the product display on a particular page (for example, the home page) or inside a collection? Where is the product supposed to be showing?

To start, here are some troubleshooting steps: 

• Make sure it's active and available in the online store sales channel.
• If you're tracking inventory, make sure there's inventory available for the product.
• If it belongs to a collection, make sure it's showing from the Shopify Admin under Products > Collections > inside the collection under Products
• If it doesn't belong to a collection, do you have an all products page linked on your store? 

Let me know how all of this goes, and once I have a little more information about where it's supposed to be displayed, we can keep troubleshooting! There are also lots of suggestions in this Community thread if you'd like to scan those replies.