ADA accessibility lawsuits

ADA accessibility lawsuits

Tough_Traveler
Excursionist
25 0 72

Our company has been hit with an ADA accessibility lawsuit, and of course we are very shocked.  We relied on a Shopify theme that was represented as accessible and didn’t use our own developer or anything like that.  The lawsuit has a lot of claims that are inaccurate, like saying that our checkout needs a mouse.  I tested it myself, and you can checkout with the keyboard.  It’s a standard Shopify checkout, we didn’t alter it in any way.

 

I now know this is a problem that has affected many Shopify stores.  Does anybody who’s been through it have any advice?  We do not have money for a settlement or lawyer.

Reply 1 (1)

KDTA
Visitor
1 0 0

Currently on the same boat. Bit of a tough situation since checkout portion is controlled by shopify and untouchable by me or any dev.