ADD TO CART BUTTON NOT THERE UNLESS LOGGED IN

ADD TO CART BUTTON NOT THERE UNLESS LOGGED IN

tomhorton
Excursionist
16 0 4

Hoping someone can help us with an issue that has cropped up with our add to cart button.

 

When viewing the website form a desktop browser everything is working normally, but when viewing from a mobile browser unless you are logged in to a customer account the add to cart button has disappeared. This has been tested form several devices and the issue is persisting.

 

We have made no code changes that we are aware of since the button was last knowingly working so unsure what has caused this break. Any help on this situation would be much appreciated.

Replies 4 (4)

Moeed
Shopify Partner
7722 2071 2550

Hey @tomhorton 

 

Share your Store URL and Password if enabled.

 

Best Regards,

Moeed

- Need a Shopify Specialist? Chat on WhatsApp

- Get a quick Shopify quote – Click here!

- Custom Design | Advanced Coding | Store Modifications


tomhorton
Excursionist
16 0 4

Hey Moeed, store URL is https://4downdistribution.com/.

 

Issue seems to also happen when viewing on a browser on Apple Computers.

Moeed
Shopify Partner
7722 2071 2550

Hey @tomhorton 

 

There's a piece of custom code which is added in your theme files, just simply remove this code and then it should be good to go. If you're unable to locate this code, feel free to let me know and I would be more than happy to help you out in removing this code.

Moeed_0-1730285816633.png

 

If I managed to help you then, don't forget to Like it and Mark it as Solution!

 

Best Regards,
Moeed

- Need a Shopify Specialist? Chat on WhatsApp

- Get a quick Shopify quote – Click here!

- Custom Design | Advanced Coding | Store Modifications


tomhorton
Excursionist
16 0 4

If this is something that you could remove for us that would be highly appreciated, I have made a copy theme of our theme and set this as the current active to test this on.