Add tracking numbers to Shopify Shipping Notification Emails-From Shipstation

[MVLA2023]

I use Shipstation to ship all of my orders, and I want to include the UPS or USPS tracking information on the Automated Shopify Shipping Notification.  Is this possible?  

OR

Is there a way to turn these shipping notifications off so what I can just use Shipstation to send the Shipping emails?

[JuneN]

Hi @MVLA2023, it's not possible to directly add tracking numbers to Shopify's automated shipping notification emails when using ShipStation for fulfillment. Because Shopify and ShipStation operate independently regarding notification emails. Shopify triggers its own emails based on order status, while ShipStation has its own notification settings.
You can disable Shopify's shipping notifications and rely solely on ShipStation for sending shipping emails
Log into your Shopify admin, go to Settings > Checkout, and disable automatic order fulfillment to prevent triggering notifications. Alternatively, in Settings > Notifications, uncheck boxes for specific shipping updates like "Out for delivery" and "Delivered." Manage all shipping communications through ShipStation for centralized control and customization of email templates to match your brand and customer needs.