Adding Information to the Checkout process

Adding Information to the Checkout process

New Member
19 0 0



Hoping you can help me


My business Jordan Guitars  is currently running on the DAWN theme.


Paypal have recently changed their T&C’s which means in an event of a return/refund, Paypal will not refund the business with the fees which were incurred during the transaction - which leaves businesses out of pocket.


With this mind, we want to mention this to customers at checkout, so ensure its clear that if they choose to pay by PayPal, that the transaction fee will not be refunded if they return the item.


I’d like to know if it’s possible to add this message to the checkout stage of the store - either as a pop-up if they select Paypal as a payment method, or as a static message on the screen somewhere during checkout. Even better would be some kind of tickbox they would have to tick to proceed to make it clear they have understood with regards to the fees.


Can you advise what would be possible, and how we would implement this?


Thanks for your help



Replies 2 (2)

Shopify Partner
13 0 1

Hi @fernandojordio,


This is possible if you're on Shopify plus plan, you can use checkout extensions to achieve that.

Need help with your Shopify store? Check Spell&Sell

Shopify Staff
1060 136 171

Hi, @fernandojordio! The customizations you are able to make to the checkout depends on the theme you're using. You can learn more about the customizations you can make to the checkout, based on your theme, here

Erin | Shopify 
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